List of Chatra Customers
Brevo, formerly Sendinblue
106 boulevard Haussmann,
Paris, 75008,
France
Paris, 75008,
France
n/a
Professional Services
850
$100M
Since 2010, our global team of researchers has been studying Chatra customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chatra for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chatra for Chatbots and Conversational AI include: Luolai Life, a China based Retail organisation with 3343 employees and revenues of $7.44 billion, Eastern Washington University, a United States based Education organisation with 16000 employees and revenues of $1.50 billion, ING United Kingdom, a United Kingdom based Banking and Financial Services organisation with 8000 employees and revenues of $1.30 billion, Hoka, a United States based Retail organisation with 1500 employees and revenues of $1.15 billion, Vita, a Russia based Distribution organisation with 10 employees and revenues of $601.0 million and many others.
Contact us if you need a completed and verified list of companies using Chatra, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chatra customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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13Honey Sg | Consumer Packaged Goods | 10 | $1M | Singapore | Brevo | Chatra | Chatbots and Conversational AI | 2021 | n/a |
In 2021, 13Honey Sg implemented Chatra as a website-hosted conversational interface. Chatra is deployed as a Chatbots and Conversational AI application to handle customer service and sales inquiry workflows on the company public storefront, linking 13Honey Sg, Chatra, Chatbots and Conversational AI and front-line commercial functions in a single operational layer.
The deployment is embodied as a website-embedded Chatra widget that executes client-side JavaScript and delivers live chat, automated greeting messages, persistent chat transcripts, and lead capture for visitor interactions. Functional emphasis is on real-time conversational engagement, manual agent handoff and short form lead collection, consistent with Chatbots and Conversational AI capabilities for small e-commerce operators.
Operational coverage centers on the public website and the company commercial team, with chat handling and transcript review integrated into daily customer support and order inquiry processes. Configuration and governance are scoped to a compact organization of approximately 10 employees, with staffing and workflow responsibilities consolidated within the small commercial and customer support group.
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1st Choice Home Care Services, Inc. | Healthcare | 50 | $5M | United States | Brevo | Chatra | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 1st Choice Home Care Services, Inc. implemented Chatra, a Chatbots and Conversational AI application, as an embedded web chat on its public website. The Chatra deployment is focused on web based messaging to support client inquiries and intake, aligning the application to customer engagement and front line communication functions. Chatra is used as a browser widget with category typical capabilities including automated greetings, message routing to live operators, and lead capture workflows.
Deployment is website centric and operational scope covers inbound patient families and referral contacts through the corporate site, supporting customer support and intake business functions. Governance and configuration are administered by marketing and operations for message scripts and availability scheduling, with widget level controls applied on the site. 1st Choice Home Care Services, Inc. Chatra Chatbots and Conversational AI supports a web based conversational channel for client engagement and intake.
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360 Smart Lingo | Professional Services | 75 | $8M | United Arab Emirates | Brevo | Chatra | Chatbots and Conversational AI | 2024 | n/a |
In 2024, 360 Smart Lingo deployed Chatra on its website to introduce Chatbots and Conversational AI capabilities. The implementation positioned Chatra as the primary website conversational interface for client engagement and inbound inquiry handling at the United Arab Emirates professional services firm with about 75 employees.
The deployment configured Chatra's on-site chat widget, session transcripts, canned responses and visitor tracking to support live chat and asynchronous messaging workflows. Chatra was set up with agent assignment and notification routing into an in-dashboard conversation management workflow, and standard conversational features such as automated greetings and lead capture forms were enabled.
Operational governance centered on centralized chat administration and scripted response templates to ensure consistent client responses, with client services and sales teams assigned as the primary conversational owners. The rollout was website focused, embedding Chatra into customer engagement processes to handle first touch interactions and qualification flows for the company.
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361 Degree Consultancy Singapore | Professional Services | 60 | $3M | Singapore | Brevo | Chatra | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 361 Degree Consultancy Singapore implemented Chatra on its public website. The deployment uses Chatra as a Chatbots and Conversational AI solution to provide website based conversational engagement aimed at sales and client support functions.
The implementation configures Chatra’s live chat widget, proactive messaging and canned response capabilities, together with offline message capture and transcript logging. Configuration focused on client facing workflows, visitor identification at the point of contact, and automated welcome sequences consistent with standard chatbots and conversational AI capabilities.
Chatra is embedded directly in the corporate website and administered by internal client services and business development teams in Singapore, providing a front end for lead capture and initial client triage. No external integration partners are documented in source materials, the deployment is scoped to the public site rather than internal portals.
Operational governance emphasizes defined chat handling workflows, assignment rules for routing inquiries to client services, and a library of standardized response templates to ensure consistent engagement. Training and process alignment centered on consultants and business development staff who manage live interactions and follow up on captured leads.
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3D Inspection Systems | Professional Services | 10 | $1M | United States | Brevo | Chatra | Chatbots and Conversational AI | 2016 | n/a |
In 2016, 3D Inspection Systems deployed Chatra on its website to provide conversational engagement for prospects and visitors. 3D Inspection Systems uses Chatra as a Chatbots and Conversational AI solution to support website customer engagement and lead capture, aligning the application with small business sales and customer support functions.
The Chatra implementation centers on an embedded live chat widget with standard conversational capabilities, including proactive messaging, canned responses, offline message capture, and chat transcripts. Chatra is configured to manage real time visitor conversations and preserve conversation history for follow up, reflecting typical Chatbots and Conversational AI workflows such as session routing and scripted response templates.
Operational ownership resides within the small 10 person organization, with the website chat channel used as the primary customer touchpoint for inquiries and quote requests. Governance and process adjustments include a shared inbox model for incoming chats, basic escalation to designated staff, and use of saved replies to ensure consistent responses, keeping the deployment lightweight and proportional to a professional services firm of this size.
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Retail | 10 | $2M | United States | Brevo | Chatra | Chatbots and Conversational AI | 2017 | n/a |
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Professional Services | 10 | $2M | Thailand | Brevo | Chatra | Chatbots and Conversational AI | 2023 | n/a |
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Insurance | 10 | $1M | United States | Brevo | Chatra | Chatbots and Conversational AI | 2022 | n/a |
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Insurance | 150 | $15M | United States | Brevo | Chatra | Chatbots and Conversational AI | 2023 | n/a |
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Insurance | 10 | $1M | United States | Brevo | Chatra | Chatbots and Conversational AI | 2019 | n/a |
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Showing 1 to 10 of 1075 entries
Buyer Intent: Companies Evaluating Chatra
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Chatra Coverage
Chatra is a Chatbots and Conversational AI solution from Brevo.
Companies worldwide use Chatra, from small firms to large enterprises across 21+ industries.
Organizations such as Luolai Life, Eastern Washington University, ING United Kingdom, Hoka and Vita are recorded users of
Chatra for Chatbots and Conversational AI.
Companies using Chatra are most concentrated in Retail, Education and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Chatra are most concentrated in China, United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Chatra across Americas, EMEA, and APAC.
Companies using Chatra range from small businesses with 0-100 employees - 92.47%, to mid-sized firms with 101-1,000 employees - 6.98%, large organizations with 1,001-10,000 employees - 0.47%, and global enterprises with 10,000+ employees - 0.09%.
Customers of Chatra include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Chatra customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.