List of Chatra Customers
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Since 2010, our global team of researchers has been studying Chatra customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chatra for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chatra for Chatbots and Conversational AI include: Luolai Life, a China based Retail organisation with 3343 employees and revenues of $7.44 billion, Goldelucks Australia, a Australia based Retail organisation with 35 employees and revenues of $2.00 billion, Eastern Washington University, a United States based Education organisation with 16000 employees and revenues of $1.50 billion, ING United Kingdom, a United Kingdom based Banking and Financial Services organisation with 8000 employees and revenues of $1.30 billion, Hoka, a United States based Retail organisation with 1500 employees and revenues of $1.15 billion and many others.
Contact us if you need a completed and verified list of companies using Chatra, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chatra customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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13Honey Sg | Consumer Packaged Goods | 10 | $1M | Singapore | Brevo | Chatra | Chatbots and Conversational AI | 2021 | n/a | In 2021, 13Honey Sg implemented Chatra as a website-hosted conversational interface. Chatra is deployed as a Chatbots and Conversational AI application to handle customer service and sales inquiry workflows on the company public storefront, linking 13Honey Sg, Chatra, Chatbots and Conversational AI and front-line commercial functions in a single operational layer. The deployment is embodied as a website-embedded Chatra widget that executes client-side JavaScript and delivers live chat, automated greeting messages, persistent chat transcripts, and lead capture for visitor interactions. Functional emphasis is on real-time conversational engagement, manual agent handoff and short form lead collection, consistent with Chatbots and Conversational AI capabilities for small e-commerce operators. Operational coverage centers on the public website and the company commercial team, with chat handling and transcript review integrated into daily customer support and order inquiry processes. Configuration and governance are scoped to a compact organization of approximately 10 employees, with staffing and workflow responsibilities consolidated within the small commercial and customer support group. | |
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1st Choice Home Care Services, Inc. | Healthcare | 50 | $5M | United States | Brevo | Chatra | Chatbots and Conversational AI | 2020 | n/a | In 2020, 1st Choice Home Care Services, Inc. implemented Chatra, a Chatbots and Conversational AI application, as an embedded web chat on its public website. The Chatra deployment is focused on web based messaging to support client inquiries and intake, aligning the application to customer engagement and front line communication functions. Chatra is used as a browser widget with category typical capabilities including automated greetings, message routing to live operators, and lead capture workflows. Deployment is website centric and operational scope covers inbound patient families and referral contacts through the corporate site, supporting customer support and intake business functions. Governance and configuration are administered by marketing and operations for message scripts and availability scheduling, with widget level controls applied on the site. 1st Choice Home Care Services, Inc. Chatra Chatbots and Conversational AI supports a web based conversational channel for client engagement and intake. | |
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360 Smart Lingo | Professional Services | 75 | $8M | United Arab Emirates | Brevo | Chatra | Chatbots and Conversational AI | 2024 | n/a | In 2024, 360 Smart Lingo deployed Chatra on its website to introduce Chatbots and Conversational AI capabilities. The implementation positioned Chatra as the primary website conversational interface for client engagement and inbound inquiry handling at the United Arab Emirates professional services firm with about 75 employees. The deployment configured Chatra's on-site chat widget, session transcripts, canned responses and visitor tracking to support live chat and asynchronous messaging workflows. Chatra was set up with agent assignment and notification routing into an in-dashboard conversation management workflow, and standard conversational features such as automated greetings and lead capture forms were enabled. Operational governance centered on centralized chat administration and scripted response templates to ensure consistent client responses, with client services and sales teams assigned as the primary conversational owners. The rollout was website focused, embedding Chatra into customer engagement processes to handle first touch interactions and qualification flows for the company. | |
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Professional Services | 60 | $3M | Singapore | Brevo | Chatra | Chatbots and Conversational AI | 2019 | n/a |
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Professional Services | 10 | $1M | United States | Brevo | Chatra | Chatbots and Conversational AI | 2016 | n/a |
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Retail | 10 | $2M | United States | Brevo | Chatra | Chatbots and Conversational AI | 2017 | n/a |
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Professional Services | 10 | $2M | Thailand | Brevo | Chatra | Chatbots and Conversational AI | 2023 | n/a |
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Insurance | 10 | $1M | United States | Brevo | Chatra | Chatbots and Conversational AI | 2022 | n/a |
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Insurance | 150 | $15M | United States | Brevo | Chatra | Chatbots and Conversational AI | 2023 | n/a |
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Insurance | 10 | $1M | United States | Brevo | Chatra | Chatbots and Conversational AI | 2019 | n/a |
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Buyer Intent: Companies Evaluating Chatra
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