Meridian, 39301-5207, MS,
United States
1st Mississippi Federal Credit Union Technographics
1st Mississippi Federal Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1st Mississippi Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 1st Mississippi Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1st Mississippi Federal Credit Union has purchased the following applications: SAP WalkMe for Digital Adoption in 2024, Rocket.chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1st Mississippi Federal Credit Union is running and its propensity to invest more and deepen its relationship with SAP , Rocket.chat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1st Mississippi Federal Credit Union revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1st Mississippi Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1st Mississippi Federal Credit Union Tech Stack and Enterprise Applications
1st Mississippi Federal Credit Union HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP WalkMe | Digital Adoption | HCM | n/a | 2024 | 2024 |
In 2024, 1st Mississippi Federal Credit Union implemented SAP WalkMe on its public website as a Digital Adoption solution to support member-facing digital guidance. The deployment centers on client-side WalkMe script placement within the website, delivering contextual assistance across navigation and form completion workflows that are typical for a small financial services web presence. With a ten person staff footprint, the architecture is intentionally lightweight, relying on a centralized WalkMe authoring environment to create and manage guidance rather than broad backend integrations. The implementation scope is focused on the customer-facing website and self-service journeys rather than enterprise-wide system coverage.
Configured capabilities of SAP WalkMe include step-by-step walkthroughs, contextual tooltips, in-app messaging, and analytics instrumentation to observe engagement and refine guidance, reflecting standard Digital Adoption functional modules. Administration and content updates are managed by the credit union's web or digital operations function, with a phased rollout of guidance flows to reduce member disruption. The approach emphasizes orchestrating on-screen user assistance and workflow guidance within web sessions, aligning the SAP WalkMe deployment to improve web-based member onboarding and task completion pathways.
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1st Mississippi Federal Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, 1st Mississippi Federal Credit Union deployed Rocket.chat on its public website. The implementation uses Rocket.chat as the Chatbots and Conversational AI solution to support online member engagement and frontline customer service interactions for the credit union.
Implementation centered on a website-embedded Rocket.chat web widget, leveraging real-time messaging, channel-based conversation management, and basic automated response capabilities consistent with Chatbots and Conversational AI deployments. Configuration included agent queues and message routing to ensure inbound member messages are organized into staff-managed channels, and the Rocket.chat application name appears in the site integration.
Operational scope is limited to the credit union's small US-based footprint and is focused on customer service and member support functions. The deployment routes website-originated conversations into internal Rocket.chat channels for handling by staff, consolidating web inquiries within the Rocket.chat environment.
Governance is handled by internal staff for user provisioning, channel configuration, and operational moderation, aligning chat workflows with existing member service processes. The narrative explicitly links 1st Mississippi Federal Credit Union Rocket.chat Chatbots and Conversational AI to online member engagement and customer service functions.
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1st Mississippi Federal Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
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Collaboration | Collaboration |
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2023 | 2023 |
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1st Mississippi Federal Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2021 | 2021 |
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1st Mississippi Federal Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2018 | 2018 |
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1st Mississippi Federal Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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1st Mississippi Federal Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at 1st Mississippi Federal Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 1st Mississippi Federal Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||