1st Phorm
9779 Greenpark Industrial Dr,
St. Louis, 63123, MO,
United States
St. Louis, 63123, MO,
United States
1 800-409-9732
Consumer Packaged Goods
1st Phorm Technographics
1st Phorm Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1st Phorm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 1st Phorm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1st Phorm has purchased the following applications: Amazon Pay for Payment Processing in 2019, LiveChat for Chatbots and Conversational AI in 2015, GoDaddy Webmail for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1st Phorm is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Recharge Payments , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1st Phorm revenues, which have grown to $175.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1st Phorm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1st Phorm Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, 1st Phorm implemented Amazon Pay on its public ecommerce website. 1st Phorm uses Amazon Pay as a Payment Processing solution to handle consumer checkout payments for its direct to consumer ecommerce business in the United States.
The Amazon Pay implementation focuses on integration into the website checkout flow using Amazon Pay hosted components and APIs to manage customer authentication, payment authorization, and payment tokenization while minimizing direct handling of card data. Amazon Pay provides Payment Processing capabilities including authorization, refund handling, and chargeback notification that are surfaced into the site’s checkout lifecycle and order payment records.
Operational scope centers on online commerce and marketing teams that own checkout experience and fraud mitigation, with IT responsible for maintaining the Amazon Pay integration and payment reporting. Governance and payment workflow updates aligned internal processes to the provider led model for payment capture, settlement acknowledgement, and reconciliation, and shifted card data custody away from in house systems.
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Subscription and Recurring Billing | ERP Financial Management |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, 1st Phorm implemented LiveChat in the Chatbots and Conversational AI category on its public website. The deployment centered on a website-embedded LiveChat widget and an agent console to manage real-time customer interactions and online order inquiries. Functional modules reflect typical Chatbots and Conversational AI capabilities, including proactive chat invitations, canned responses, chat routing to live agents, and session transcript capture to support ongoing support workflows.
Operational coverage focused on the e-commerce site and served customer support and sales functions within the company, with chat sessions routed to internal agents through the LiveChat interface. Governance and operations followed standard chat practices, incorporating agent consoles, response template libraries, and reporting to maintain response consistency and handle chat volume, consistent with Chatbots and Conversational AI implementations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, 1st Phorm implemented GoDaddy Webmail as its hosted email solution. GoDaddy Webmail is deployed in a Collaboration role to provide domain based mailboxes and web access for addresses surfaced on the 1st Phorm website.
The deployment uses GoDaddy hosted infrastructure and the GoDaddy Webmail administrative console to provision user accounts, manage mail routing, and configure SMTP outbound and IMAP or POP inbound access. Standard functional capabilities implemented include webmail client access, mailbox hosting, administrative account management, and domain DNS record configuration tied to the corporate domain.
Operational coverage spans customer facing teams such as marketing and customer support, as well as internal operations where email is the primary Collaboration tool for communications and order coordination. User provisioning and mailbox administration are handled through the GoDaddy control plane, aligning email account lifecycle with corporate hiring and role changes.
Governance has been oriented around centralized account administration and control plane settings within GoDaddy Webmail, with policies applied through the provider console for password management and mailbox settings. The implementation narrative reflects a SaaS hosted email architecture for corporate communications on the 1st Phorm website.
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Collaboration | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at 1st Phorm
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by 1st Phorm Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD 1st Phorm Technographics
1st Phorm is a Consumer Packaged Goods organization based in United States,
with around 500 employees and annual revenues of $175.0 million.
1st Phorm operates a diverse technology stack with applications such as
Amazon Pay, LiveChat and GoDaddy Webmail,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
1st Phorm has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), LiveChat, Inc. and GoDaddy.
1st Phorm recently adopted applications including
LexisNexis ThreatMetrix in 2023, Microsoft 365 in 2021 and Shopify in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1st Phorm’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 1st Phorm’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1st Phorm technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.