List of SoundHound Houndify AI Platform Customers
SoundHound
5400 Betsy Ross Drive,
Santa Clara, 95054, CA,
United States
Santa Clara, 95054, CA,
United States
1 408-441-3200
Professional Services
392
$45M
Since 2010, our global team of researchers has been studying SoundHound Houndify AI Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SoundHound Houndify AI Platform for Cognitive Computing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SoundHound Houndify AI Platform for Cognitive Computing include: Samsung Electronics, a South Korea based Manufacturing organisation with 262647 employees and revenues of $203.54 billion, Mercedes Benz, a Germany based Automotive organisation with 175264 employees and revenues of $171.47 billion, Honda, a Japan based Automotive organisation with 194173 employees and revenues of $135.55 billion, Deutsche Telekom, a Germany based Communications organisation with 201336 employees and revenues of $134.08 billion, NVIDIA, a United States based Manufacturing organisation with 36000 employees and revenues of $130.50 billion and many others.
Contact us if you need a completed and verified list of companies using SoundHound Houndify AI Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Artificial Intelligence software purchases.
The SoundHound Houndify AI Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Artificial Intelligence software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aeroméxico | Transportation | 13880 | $4.9B | Mexico | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2025 | n/a |
In 2025 Aeroméxico deployed SoundHound Houndify AI Platform to introduce voice-enabled conversational capabilities across its travel and hospitality customer touchpoints. The deployment is classified under Cognitive Computing and targets customer experience and reservation interactions within Aeroméxico’s service operations.
The implementation centered on core Cognitive Computing components, including automatic speech recognition, natural language understanding, dialog management, and text-to-speech to support spoken queries and transactions. SoundHound Houndify AI Platform was configured with Spanish language models and airline-specific intent taxonomies, and it incorporated intent classification and slot filling workflows for booking inquiries, flight status, and ancillary services.
Operational scope focused on Aeroméxico’s customer experience and contact center functions, enabling voice interactions across phone and digital channels. Governance emphasized configuration control over language models, intent taxonomies, and conversational safety tuning to align with airline policies and regulatory requirements. SoundHound Houndify AI Platform provides a foundation to extend voice-enabled services across additional Aeroméxico customer touchpoints as adoption expands.
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Alfa Romeo | Automotive | 1500 | $350M | Italy | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2024 | n/a |
In 2024, Alfa Romeo implemented SoundHound Houndify AI Platform to deploy the SoundHound Chat AI voice assistant across its vehicles. The initiative is categorized under Cognitive Computing and was delivered as part of a coordinated multi-brand production rollout with other Stellantis marques into multiple markets and languages.
The implementation emphasized core conversational AI modules consistent with Cognitive Computing deployments, including speech recognition, natural language understanding, conversation management and generative response capabilities. SoundHound Houndify AI Platform was configured to support multilingual conversational pipelines and in-vehicle digital assistant workflows, enabling natural voice interactions for infotainment and driver-facing queries.
Operationally, Alfa Romeo moved into full production with SoundHound Chat AI alongside Peugeot, Vauxhall, Opel and Citröen, contributing to six Stellantis brands now in production with SoundHound’s voice assistant with generative AI. The rollout was executed in partnership with Stellantis and aligned with broader regional expansion, including new contracts for multiple brands in Latin America and expanded integrations with European EV manufacturers.
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Allina Health | Healthcare | 28500 | $5.8B | United States | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2023 | n/a |
In 2023, Allina Health implemented the SoundHound Houndify AI Platform as a Cognitive Computing solution. The deployment was scoped to introduce conversational voice AI capabilities for patient-facing contact center workflows and front-desk automation across clinical access points. The SoundHound Houndify AI Platform was positioned to handle natural language interactions using speech recognition and conversational intelligence.
Configuration centered on core voice AI modules including speech recognition, natural language understanding, conversational dialog management, and Dynamic Interaction multimodal interfaces. The implementation leveraged Smart Answering and Smart Ordering class capabilities to route requests, capture structured appointment and intake data, and escalate complex cases to human agents when required. Model tuning and language customization were applied to address healthcare terminology and patient communication patterns.
Operationally the deployment targeted patient access and contact center teams, connecting voice-driven endpoints and digital patient touchpoints to establish consistent conversational entry points. The platform standardized intake workflows and automated routine scheduling and triage prompts while preserving clinician or agent handoff for clinically complex interactions. Integration surfaces focused on voice channels and web or portal entry points rather than specific back-end product names.
Governance was organized through a cross-functional program team including clinical, compliance, and contact center stakeholders to approve conversation flows, manage privacy and security configurations, and oversee a phased rollout. Allina Health instituted monitoring and iterative model refinement processes within the SoundHound Houndify AI Platform to maintain alignment between conversational behavior and operational policies.
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AlphaLabs | Healthcare | 250 | $30M | Canada | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2022 | n/a |
In 2022, AlphaLabs implemented SoundHound Houndify AI Platform to introduce Cognitive Computing capabilities into its customer-facing operations. The SoundHound Houndify AI Platform was provisioned to add conversational AI and natural language understanding to support patient and healthcare provider interactions, aligning the Cognitive Computing capability set with front line service workflows.
Implementation concentrated on core Cognitive Computing functions within the SoundHound Houndify AI Platform, including intent recognition, dialogue management, context retention, and voice to intent processing. Configuration emphasized conversation orchestration and automated handling of routine inquiries to allow contact center staff to focus on more complex clinical questions, consistent with conversational automation patterns typical for the category.
Operational coverage targeted customer support and contact center workflows, where the SoundHound Houndify AI Platform augmented live agents and acted as a first touch for inbound inquiries. Governance and operational controls were framed around predictable, trustworthy response behavior required in healthcare settings, with configuration for channel level integration and human handoff to preserve escalation paths.
AlphaLabs later publicized a related Conversational AI initiative when in 2023 it announced a deployment of Amelia Conversational AI as a Contact Center Representative trained on 10 unique use cases, including a custom avatar and plans to rebrand the assistant. That April 3, 2023 announcement signals AlphaLabs is pursuing multiple Cognitive Computing and conversational strategies to broaden automated patient and provider interactions and to extend conversational AI to employee services.
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AmeriBrunch Cafe | Leisure and Hospitality | 30 | $3M | United States | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2023 | n/a |
In 2023, AmeriBrunch Cafe implemented SoundHound Houndify AI Platform to introduce Cognitive Computing capabilities for customer voice interactions and staff assistance. The deployment targeted customer-facing conversational experiences and operational support appropriate for a 30-employee leisure and hospitality operator, using a lightweight API and SDK approach common to the Cognitive Computing category.
The SoundHound Houndify AI Platform implementation emphasized core cognitive modules including automatic speech recognition, natural language understanding, intent classification, and text to speech, aligning with standard conversational AI workflows. Configuration focused on cloud API driven calls and developer SDK usage to enable rapid iteration of dialogue flows and menu-driven conversational experiences without heavy local infrastructure.
Operational rollout followed a phased approach with an in-store pilot moving to broader front-of-house use and coordinated staff training across service shifts. Governance focused on conversational content management, response tuning, and privacy conscious handling of customer voice data, with ownership assigned to customer experience and operations teams. SoundHound Houndify AI Platform functions as the cognitive layer for voice driven ordering and service assistance within AmeriBrunch Cafe's customer engagement and operational processes.
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Banking and Financial Services | 510 | $173M | United States | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2020 | n/a |
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Insurance | 150 | $30M | France | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2024 | n/a |
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Retail | 28000 | $5.0B | United States | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2024 | n/a |
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Professional Services | 20 | $2M | United Kingdom | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2018 | n/a |
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Healthcare | 5800 | $376M | Australia | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2019 | n/a |
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Buyer Intent: Companies Evaluating SoundHound Houndify AI Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SoundHound Houndify AI Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SoundHound Houndify AI Platform for Cognitive Computing include:
- Key Radio, a United States based Media organization with 340 Employees
- Las Vegas Valley Water District, a United States based Utilities company with 730 Employees
- University of Wisconsin, a United States based Education organization with 22365 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD SoundHound Houndify AI Platform Coverage
SoundHound Houndify AI Platform is a Cognitive Computing solution from SoundHound Inc..
Companies worldwide use SoundHound Houndify AI Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Samsung Electronics, Mercedes Benz, Honda, Deutsche Telekom and NVIDIA are recorded users of
SoundHound Houndify AI Platform for Cognitive Computing.
Companies using SoundHound Houndify AI Platform are most concentrated in Manufacturing, Automotive and Communications, with adoption spanning over 21 industries.
Companies using SoundHound Houndify AI Platform are most concentrated in South Korea, Germany and Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SoundHound Houndify AI Platform across Americas, EMEA, and APAC.
Companies using SoundHound Houndify AI Platform range from small businesses with 0-100 employees - 20.16%, to mid-sized firms with 101-1,000 employees - 16.94%, large organizations with 1,001-10,000 employees - 29.84%, and global enterprises with 10,000+ employees - 33.06%.
Customers of SoundHound Houndify AI Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SoundHound Houndify AI Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Cognitive Computing.