AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

1st Step Accounting Tech Stack and Enterprise Applications

1st Step Accounting ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit ProSeries Tax Tax Management ERP n/a 2024 2024
In 2024, 1st Step Accounting implemented Intuit ProSeries Tax as its Tax Management application. The Baltimore, Maryland tax and advisory practice uses Intuit ProSeries Tax to prepare client returns and generate client reports that help upsell tax planning and advisory services. The deployment focuses on client-centric return preparation workflows, configuring ProSeries for data entry, tax calculation, and firm-branded client report generation. Typical Tax Management capabilities such as batch e-filing, multi-state return handling, and custom reporting are used to support advisory conversations and recurring engagement workstreams. Intuit ProSeries Tax is paired with QuickBooks Online and ShareFile to support a paperless workflow, linking bookkeeping data and secure document exchange into the tax process. The integration pattern centralizes source bookkeeping and client documents, enabling the tax and advisory teams in Baltimore to maintain a document-managed, paperless pipeline for returns and follow up advisory proposals. Governance has emphasized standardized client report templates and firm-level configuration of ProSeries to ensure consistent advisory deliverables. The combined use of Intuit ProSeries Tax, QuickBooks Online, and ShareFile supports the firm’s client retention and upsell motion and underpins recent firm growth.
1st Step Accounting HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Gusto Legacy Gusto HR Core HR HCM n/a 2018 2018
In 2018, 1st Step Accounting implemented Gusto HR, deploying Gusto HR as its Core HR application. The implementation served a 150-employee professional services firm based in the United States and was surfaced through the company website to provide employee access and self-service. The deployment configured core human resources modules associated with Core HR, including centralized employee records, onboarding and offboarding workflows, benefits enrollment, payroll-facing HR data, time off and absence tracking, and employee self-service. Gusto HR was configured to standardize personnel data and to provide web-based access for managers and employees. The architecture relied on cloud-hosted SaaS delivery, with Gusto HR accessible via the corporate website to streamline HR touchpoints. Operational coverage included HR and finance teams for benefits and payroll coordination, and people managers for approvals and time-off workflows. Governance centered on role-based access controls, structured onboarding checklists and scripted approval workflows to align HR process ownership and reduce manual handling. The implementation emphasized configuration of standard Core HR workflows and web-based self-service rather than on-premises components.
1st Step Accounting AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BirdSeed Legacy BirdSeed Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, 1st Step Accounting implemented BirdSeed on its website. BirdSeed, a Chatbots and Conversational AI application, was deployed as an embedded web conversational widget providing intent classification, scripted dialogue flows, and lead capture forms to handle initial client inquiries. The deployment positioned BirdSeed as the front-line client intake and support channel for client services and marketing, routing captured information into teams via email and manual follow-up workflows. Governance responsibilities were centralized under the client services function, which monitors conversation logs, refines dialogue flows, and updates knowledge content to maintain alignment with accounting service offerings.
Natural Language Processing AI-Powered Application 2020 2020
1st Step Accounting Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2022 2022
1st Step Accounting Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Video Editing Content Management 2024 2024
Web Content Management Content Management 2025 2025
1st Step Accounting eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2022 2022
1st Step Accounting CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2014 2014
CRM CRM 2014 2014
CRM, Sales Engagement CRM 2020 2020
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2011 2011
Tag Management CRM 2021 2021
1st Step Accounting PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2025 2025
1st Step Accounting IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2011 2011
Content Delivery Network IaaS 2022 2022
Domain Name System (DNS) IaaS 2013 2013
Domain Name System (DNS) IaaS 2020 2020
1st Step Accounting CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2024 2024
Application Security (AppSec) CyberSecurity 2026 2026
Password Management CyberSecurity 2025 2025
Secure Sockets Layer (SSL) CyberSecurity 2017 2017
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
Secure Web Gateways (SWG) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at 1st Step Accounting

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 1st Step Accounting Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1st Step Accounting IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1st Step Accounting digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 1st Step Accounting Technographics
1st Step Accounting is a Professional Services organization based in United States, with around 150 employees and annual revenues of $29.0 million.
1st Step Accounting operates a diverse technology stack with applications such as Intuit ProSeries Tax, Gusto HR and BirdSeed, covering areas like Tax Management, Core HR and Chatbots and Conversational AI.
1st Step Accounting has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Gusto and BirdSeed.
1st Step Accounting recently adopted applications including hCaptcha in 2026, WordPress in 2025 and Pathwire Mailgun in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1st Step Accounting’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 1st Step Accounting’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1st Step Accounting technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.