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1st United Credit Union Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Q2 Software Legacy Q2 Digital Banking Platform Digital Banking ERP Services and Operations n/a 2018 2018
In 2018, 1st United Credit Union implemented the Q2 Digital Banking Platform as its Digital Banking solution. The program was led from the SVP of Digital Services role and aligned with executive retail leadership to unify member-facing channels across Retail Branches, Call Center, Account Services, and Digital Banking departments. The deployment centered on Q2ebanking for online banking and included mobile banking capabilities, an in-house Online Account Opening workflow developed in partnership with the Innovations Team, and a payments stack for card and electronic transactions. Functional modules explicitly implemented include online banking, online account opening, payments processing for credit and debit cards, and electronic services such as P2P, ACH, real-time card payments, and wire transfers, all provisioned through the Q2 Digital Banking Platform. Integrations were implemented with Visa DPS for both credit and debit processing as part of the payments architecture, while the Q2 Digital Banking Platform served as the orchestration layer for member authentication and digital account workflows. Implementation was positioned as an ongoing roadmap effort, with the Digital Services team maintaining configuration control and product backlog for new capabilities. Governance and process changes accompanied the technical rollout, including the development of formal workflow and processes for Online Account Opening and the expansion of the Digital Services team to better align with organizational objectives. The credit union reports a successful implementation of Q2ebanking, ongoing roadmap work with Q2 Digital Banking Platform, and improved Member Experience results driven by the combined systems and governance changes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Jack Henry & Associates Legacy Banno CMS Content Management Content Management n/a 2022 2022
In 2022, 1st United Credit Union deployed Banno CMS from Jack Henry & Associates as its Content Management platform on the credit union website. Banno CMS is used to centralize member-facing content, manage page templates and navigation, and standardize publishing workflows across digital channels. The deployment focused on the website content layer and assigned editorial and administrative roles to marketing and digital channels teams, leveraging Banno CMS capabilities such as WYSIWYG authoring, templating, media management, and staged publishing to support consistent messaging. Operational governance emphasized role-based access and approval workflows within Banno CMS to control content publication and to align content operations with compliance and member communication processes.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tag Management CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
IT Decision Makers and Key Stakeholders at 1st United Credit Union
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 1st United Credit Union Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 1st United Credit Union Technographics

1st United Credit Union is a Banking and Financial Services organization based in United States, with around 171 employees and annual revenues of $26.0 million.

1st United Credit Union operates a diverse technology stack with applications such as Q2 Digital Banking Platform, Microsoft 365 and Banno CMS, covering areas like Digital Banking, Collaboration and Content Management.

1st United Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Q2 Software, Microsoft and Jack Henry & Associates.

1st United Credit Union recently adopted applications including Microsoft Azure Cloud Services in 2023, Cloudflare CDN in 2023 and Banno CMS in 2022, highlighting its ongoing modernization strategy.

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Our research team continuously updates 1st United Credit Union’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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