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1st United Door Technologies Tech Stack and Enterprise Applications

1st United Door Technologies ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage 300 ERP (formerly Accpac) ERP Financial ERP n/a 2020 2020
In 2020, 1st United Door Technologies implemented Sage 300 ERP (formerly Accpac) for ERP Financial use to support customer service and order processing functions. The implementation emphasized transactional finance and point of sale order capture within a 55-employee manufacturing environment in the United States. Configuration concentrated on core order entry, pricing and quote management, inventory inquiry, and payment posting capabilities in Sage 300 ERP (formerly Accpac). Customer service representatives used multi-screen workstation setups to record customer information, generate price quotes, check inventory, input sales orders into the ACCPAC application, and process payments at a service window. Operational coverage was centered on the Tempe, AZ service site where CSR activities bridged front-line customer interactions and back-office accounting, supporting sales/order processing and finance/accounts receivable workflows. The system instantiated a single transactional record source for quotes, orders and payments, with daily use by customer service staff for inquiry resolution and order fulfillment. Governance and process changes were implemented through standardized order capture and quoting procedures executed by CSRs, including logging incoming calls, recording customer details, timely callbacks on inquiries, and centralized order entry into Sage 300 ERP. Staffing-level adoption is visible in the documented CSR activity between July 2020 and March 2021, with operational responsibility for inventory checks, order input and payment processing residing with customer service and accounting-facing roles.
1st United Door Technologies IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rackspace Technology Legacy Rackspace Cloud Application Hosting and Computing Services IaaS n/a 2012 2012
In 2012, 1st United Door Technologies deployed Rackspace Cloud as its Application Hosting and Computing Services to host and serve its public website. The implementation centered on using Rackspace Cloud compute capacity to deliver the company web presence and customer-facing content, establishing a clear Company Rackspace Cloud Application Hosting and Computing Services Business Function relationship. The implementation emphasized standard hosting components common to the Application Hosting and Computing Services category, including cloud server instances to run web application processes, storage for static assets and product media, and network-facing services for DNS and SSL termination. Configuration work focused on provisioning cloud servers and storage to support site content, and on operational controls for uptime and basic scaling within the Rackspace Cloud environment. Operationally the deployment covered the corporate website and online catalog delivery workflows, integrating the Rackspace Cloud environment directly with the site delivery pipeline and content publishing routines. Governance and day to day operations were aligned to the company IT function, with responsibilities for content publication, monitoring of cloud-hosted resources, and routine configuration changes handled as part of standard web operations.

IT Decision Makers and Key Stakeholders at 1st United Door Technologies

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 1st United Door Technologies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1st United Door Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1st United Door Technologies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 1st United Door Technologies Technographics
1st United Door Technologies is a Manufacturing organization based in United States, with around 55 employees and annual revenues of $25.0 million.
1st United Door Technologies operates a diverse technology stack with applications such as Sage 300 ERP (formerly Accpac) and Rackspace Cloud, covering areas like ERP Financial and Application Hosting and Computing Services.
1st United Door Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage and Rackspace Technology.
1st United Door Technologies recently adopted applications including Sage 300 ERP (formerly Accpac) in 2020 and Rackspace Cloud in 2012, highlighting its ongoing modernization strategy.
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Our research team continuously updates 1st United Door Technologies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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