Bournemouth, BH1 1SD,
United Kingdom
1st Waste Management Technographics
1st Waste Management Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1st Waste Management and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 1st Waste Management employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1st Waste Management has purchased the following applications: Sage 200 for ERP Financial in 2020, Tawk.to for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1st Waste Management is running and its propensity to invest more and deepen its relationship with Sage , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1st Waste Management revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1st Waste Management intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1st Waste Management Tech Stack and Enterprise Applications
1st Waste Management ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 200 | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, 1st Waste Management implemented Sage 200 as its ERP Financial solution to support Purchase Ledger operations at the Bournemouth site. The deployment focused on supplier invoice processing and statement reconciliation, with staff handling high volumes of invoices received by post and email and using Sage 200 to validate supplier records and outstanding statement totals.
The implementation emphasized core Purchase Ledger and Nominal Ledger workflows, using Sage 200 to look up suppliers and calculate amounts due for payment. Operational practice included marking invoices that did not match recorded services and handing exceptions to a dedicated Query Team for supplier notification, while routine reconciliation and payment calculations were recorded against the nominal ledger.
Sage 200 was used alongside FileMaker, which was used daily to examine individual supplier invoices, creating a dual-application operational pattern rather than a stated system integration. Operational coverage included the Bournemouth Purchase Ledger team, weekend support to Customer Services, and clearing invoices from major suppliers such as Biffa, Bournemouth Council, Suez, and Viridor.
Process and governance changes were pragmatic and role-based, with Purchase Ledger staff responsible for invoice clearance and statement reconciliation, and the Query Team accountable for exception handling. The operational cadence recorded in the period March 2020 to June 2020 documented daily throughput at scale, with staff clearing large volumes of supplier invoices while maintaining front-office visitor and courier reception duties.
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1st Waste Management AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, 1st Waste Management deployed Tawk.to on its public website. The implementation uses the Chatbots and Conversational AI application Tawk.to to provide an embedded web chat interface for customer-facing interactions and preliminary lead capture.
Deployment is implemented as a client-side embedded widget provisioned through Tawk.to, with configuration aligned to standard chat workflows such as pre-chat greetings, canned responses, asynchronous chat threads, transcript logging, and agent assignment. Operational coverage is the company website serving customers in the United Kingdom, and the Tawk.to dashboard is used to manage conversations and coordinate the small support team, positioning Tawk.to as the Chatbots and Conversational AI layer for customer service and lead capture. No other system integrations were specified in the source.
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1st Waste Management Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, 1st Waste Management implemented Microsoft 365 as its central collaboration platform. The deployment is categorized as Collaboration and supports a UK based professional services firm of approximately 45 employees. Public site references indicate they are using Microsoft 365 on their website.
Configuration aligns with typical Microsoft 365 functional modules, including Exchange Online for email, SharePoint Online for document libraries and intranet, OneDrive for personal file sync, and Microsoft Teams for real time communication and presence. The implementation appears tenant based with cloud hosted services managed through the Microsoft 365 admin center, and user licensing and provisioning sized for a small business. Operational scope centers on office and field administration functions, with governance focused on user account management, role based access, and document permission controls.
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1st Waste Management Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Web Content Management | Content Management |
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2016 | 2016 |
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1st Waste Management IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at 1st Waste Management
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 1st Waste Management Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||