Viseu, 3500-050,
Portugal
2. L. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 2. L. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 2. L. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 2. L. has purchased the following applications: Chatbase for Chatbots and Conversational AI in 2023, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, OVHcloud for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 2. L. is running and its propensity to invest more and deepen its relationship with Chatbase , Google , OVHcloud or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 2. L. revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 2. L. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatbase | Legacy | Chatbase | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, 2. L. deployed Chatbase on its website, implementing Chatbase within the Chatbots and Conversational AI category to manage customer-facing conversational interactions. The deployment consisted of an embedded conversational widget layered on public site pages to surface firm content, answer common queries, and support preliminary client intake flows. Configuration emphasized a lightweight setup consistent with a 10-person professional services firm, with admin controls for content updates and conversational tuning.
Functional capabilities implemented include conversational FAQ handling, contextual search over uploaded site content, and scripted qualification prompts to capture contact details and route inquiries within the chat flow. Operational coverage is focused on website visitor engagement and presales inquiry handling for the firm's Portugal-based operations. Governance centered on a compact update cadence managed by internal staff to maintain knowledge artifacts and refine conversational prompts.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OVHcloud | Legacy | OVHcloud | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
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