AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

21keg Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Alibaba Legacy Alibaba Quick BI Analytics and BI Analytics and BI n/a 2025 2025
In 2025, 21keg implemented Alibaba Quick BI as a Business Intelligence solution to create a single trusted analytics layer across its newly built middle-office hubs, including Big Supply-Chain Management BSCM, Data Governance DGT, and Consumer Engagement CE. The deployment targeted retail business functions spanning supply chain, marketing, finance, and store operations, centering on real-time data visualization and unified BI consumption for frontline managers and analysts. The DGT hub led configuration of Alibaba Quick BI by harmonising core dimensions such as order timestamps, regional codes, SKU hierarchies, and finance metrics, and by building an interactive data cockpit that visualises sales heatmaps, profitability, inventory turns, and SKU rankings. Alibaba Quick BI features used included AI assisted data profiling to flag anomalies, NLP search to broaden self service, drag and drop filters for ad hoc pivots, and embedded machine learning models for stock-out forecasting and cross platform ad bid recommendations. Integrations were implemented through open APIs to stream transactional and marketplace data from ERP and marketplace systems into a cleansed cloud repository that feeds Quick BI for near real-time dashboards. The program automated scheduled ETL jobs over a two month sprint to remove manual refresh work, prepared three tailored dashboards for executives, marketing, and finance, and enabled cross functional visibility for supply chain partners and campaign managers. Governance work led by the DGT hub established standardised definitions and data profiling rules to resolve prior conflicting metrics, while self service tooling closed the analytics skills gap and accelerated adoption. Outcomes reported from the Quick BI deployment include a doubling of order conversion with ad spend held nearly flat, membership sign ups increasing 45 percent, monthly financial close accelerating by two days, after sales costs reduced by 12 percent, and more than 70 percent of departments producing self service reports using Alibaba Quick BI.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shopify Legacy Shopify eCommerce eCommerce n/a 2025 2025
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rackspace Technology Legacy Rackspace Cloud Application Hosting and Computing Services IaaS n/a 2024 2024
Content Delivery Network IaaS 2025 2025
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2025 2025
IT Decision Makers and Key Stakeholders at 21keg
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 21keg Executives
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FAQ - APPS RUN THE WORLD 21keg Technographics

21keg is a Retail organization based in China, with around 45 employees and annual revenues of $31.0 million.

21keg operates a diverse technology stack with applications such as Alibaba Quick BI, Shopify and Rackspace Cloud, covering areas like Analytics and BI, eCommerce and Application Hosting and Computing Services.

21keg has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Alibaba, Shopify and Rackspace Technology.

21keg recently adopted applications including Alibaba Quick BI in 2025, Shopify in 2025 and Cloudflare CDN in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 21keg’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 21keg’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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