AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

24 Hour Flex Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, 24 Hour Flex deployed TeamSupport SnapEngage on its corporate website to provide Chatbots and Conversational AI for customer engagement. The implementation uses the TeamSupport SnapEngage web-embedded chat interface to capture visitor inquiries, qualify contacts, and escalate sessions to live agents when automated flows require human intervention. Configuration emphasized category-aligned capabilities, including scripted bot flows, live chat handoff, and form capture to feed internal support workflows. Operational scope is focused on customer service and front-line support on the website, with governance changes to routing rules, agent availability, and agent training to align automated responses and escalation behavior with business hours and staffing levels.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2023 2023
Collaboration Collaboration 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sprinklr Legacy Sprinklr Get Satisfaction Community Management CRM n/a 2023 2023
In 2023, 24 Hour Flex implemented Sprinklr Get Satisfaction on its website as a Community Management solution. The deployment surfaces customer facing community features directly on the public site, serving support and engagement use cases for a 35 employee professional services firm. Sprinklr Get Satisfaction was configured to provide a branded community hub embedded in the web experience. Configuration work focused on standard Community Management capabilities including discussion forums, question and answer threads, idea submission, and basic knowledge base content, along with user profiles, content tagging, and notification workflows. Governance emphasis centered on community moderation processes, role based content moderation, and workflow rules to route customer inquiries to internal support owners. The implementation positions 24 Hour Flex Sprinklr Get Satisfaction Community Management to centralize customer self service and structured community interactions on the corporate site.
Customer Support CRM 2022 2022
Marketing Automation CRM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2023 2023
Transactional Email PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at 24 Hour Flex
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by 24 Hour Flex Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD 24 Hour Flex Technographics

24 Hour Flex is a Professional Services organization based in United States, with around 35 employees and annual revenues of $1.0 million.

24 Hour Flex operates a diverse technology stack with applications such as TeamSupport SnapEngage, Google Workspace (Formerly Google G-Suite) and Sprinklr Get Satisfaction, covering areas like Chatbots and Conversational AI, Collaboration and Community Management.

24 Hour Flex has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TeamSupport, Google and Sprinklr.

24 Hour Flex recently adopted applications including Google Workspace (Formerly Google G-Suite) in 2023, Slack Connect in 2023 and Sprinklr Get Satisfaction in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 24 Hour Flex’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 24 Hour Flex’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete 24 Hour Flex technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.