Kolkata, 700017,
India
2COMS Consulting Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 2COMS Consulting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 2COMS Consulting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 2COMS Consulting has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2021, Slack Connect for Collaboration in 2022, Zoho CRM Plus for CRM, Sales Engagement in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 2COMS Consulting is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Salesforce , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 2COMS Consulting revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 2COMS Consulting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho CRM Plus | CRM, Sales Engagement | CRM | n/a | 2024 | 2024 |
In 2024, 2COMS Consulting implemented Zoho CRM Plus to centralize customer relationship and sales engagement workflows. The deployment targeted CRM,Sales Engagement capabilities to support sales, marketing, and client engagement functions across the company in India.
Zoho CRM Plus was configured to support standard CRM functional modules including lead capture and qualification, contact and account management, opportunity and pipeline management, and sales engagement sequencing. The implementation emphasized configurable automation for lead routing and follow up, built-in analytics for sales performance, and consolidated activity tracking to align field sales and inside sales workflows.
The solution was integrated with 2COMS Consulting public website to capture web inquiries and route them directly into Zoho CRM Plus, enabling web-to-lead capture and automated assignment to sales queues. Operational coverage explicitly included sales, pre-sales engagement, and marketing teams, with the system serving as the primary touchpoint for inbound client requests originating from the website.
Governance was organized around centralized CRM administration, role based access controls, and standardized pipeline stage definitions to ensure data consistency and process compliance. Rollout planning emphasized phased enablement of user groups and configuration guardrails to support adoption while maintaining enterprise grade data stewardship and operational visibility.
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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