Millau, 12100,
France
2ISA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 2ISA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 2ISA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 2ISA has purchased the following applications: Microsoft 365 for Collaboration in 2021, Pimcore PIM for Product Information Management in 2020, PYTHEAS Service Desk Incident Management for Incident Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 2ISA is running and its propensity to invest more and deepen its relationship with Microsoft , Pimcore Software , PYTHEAS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 2ISA revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 2ISA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, 2ISA implemented Microsoft 365 to standardize collaboration across the firm. The deployment positioned Microsoft 365 as the primary Collaboration platform supporting professional services delivery and internal communication at the company.
The Microsoft 365 implementation included Exchange Online for corporate email, Microsoft Teams for synchronous collaboration and meetings, SharePoint Online for centralized document management, and OneDrive for personal file storage. Configuration work emphasized tenant-level governance, role-based user provisioning, and policy-driven controls for information protection and device access using built-in Microsoft 365 administrative capabilities.
Operational coverage was company-wide across 2ISA’s France-based consulting, delivery, and support teams, with IT administrators delegating site and team ownership to business units. Governance was structured around centralized Microsoft 365 administration and delegated SharePoint and Teams site management, aligning collaboration workflows to project delivery, knowledge management, and client-facing coordination within the Collaboration category.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pimcore Software | Legacy | Pimcore PIM | Product Information Management | eCommerce | n/a | 2020 | 2020 |
In 2020, 2ISA deployed Pimcore PIM for Product Information Management. Pimcore PIM is used to centralize product data and digital assets that feed the company website, establishing a single source of truth for product information across commerce and marketing channels.
The implementation configures canonical product data models, a central product catalog, digital asset management, attribute enrichment workflows, and validation rules to support consistent product descriptions and media. Pimcore PIM is configured with editorial and approval workflows to manage content staging, versioning, and localized product attributes consistent with Product Information Management best practices.
Operational integration surfaces Pimcore PIM content directly to the 2ISA website, enabling catalog-driven page rendering and multi-channel product syndication to web storefronts and marketing pages. The deployment supports product management, marketing, and sales operational workflows within 2ISA's France-based teams, with role based access controls and governance processes to manage data ownership, editorial responsibilities, and ongoing content stewardship.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PYTHEAS | Legacy | PYTHEAS Service Desk Incident Management | Incident Management | ITSM | n/a | 2018 | 2018 |
In 2018, 2ISA implemented PYTHEAS Service Desk Incident Management to centralize incident intake and ticket handling across its professional services operations in France. The deployment targeted companywide Incident Management capability for a 130 person organization, aligning IT support and service delivery workflows with a single service desk application.
PYTHEAS Service Desk Incident Management was configured to provide standard incident lifecycle functions, including incident logging, prioritization, automated routing, SLA tracking, escalation controls, and a searchable knowledge repository. Configuration emphasized role based access and queue segmentation to separate IT operations requests from service delivery and client facing incidents, reflecting common Incident Management functional patterns.
Operational scope focused on IT service operations and service delivery teams within 2ISA, with governance implemented through centralized queues, defined ticket ownership, and escalation policies to standardize triage and resolution processes. The implementation narrative centers on instrumenting Incident Management workflows via PYTHEAS Service Desk Incident Management to unify incident handling and enforce consistent operational procedures.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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