Webster, 14580, NY,
United States
2TouchPOS Technographics
2TouchPOS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 2TouchPOS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 2TouchPOS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 2TouchPOS has purchased the following applications: Microsoft 365 for Collaboration in 2015, Telerik Sitefinity CMS for Web Content Management in 2011, Microsoft Dynamics CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 2TouchPOS is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 2TouchPOS revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 2TouchPOS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
2TouchPOS Tech Stack and Enterprise Applications
2TouchPOS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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2TouchPOS Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2011 | 2011 |
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2TouchPOS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, 2TouchPOS implemented Microsoft Dynamics CRM as its CRM solution, deploying Microsoft Dynamics CRM on its public website to capture and manage customer interactions. The deployment positioned Microsoft Dynamics CRM as the central CRM for the company, consolidating contact records and web-sourced leads into a single customer engagement repository.
Configuration centered on core CRM capabilities including lead capture from website forms, contact and account records, sales pipeline management, and basic case tracking. The implementation included workflow automation to convert web submissions into CRM records and to generate follow up tasks, reflecting a configuration approach scaled to a 30 person professional services firm.
The website integration routes inbound leads and customer inquiries directly into Microsoft Dynamics CRM, creating activity timelines and task assignments for sales and client services teams. Operational coverage spans sales, client services, and marketing workflows, with the CRM serving as the primary system of record for customer engagement across the United States.
Governance measures focused on standardizing sales stages, assigning ownership rules for inbound leads, and enabling activity logging to support data quality and traceability. The rollout emphasized lightweight, web-integrated capture and consistent user processes rather than extensive custom integrations.
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2014 | 2014 |
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2TouchPOS ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2024 | 2024 |
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2TouchPOS PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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2TouchPOS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at 2TouchPOS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 2TouchPOS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||