New York, 10018, NY,
United States
32 Degrees Technographics
32 Degrees Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 32 Degrees and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 32 Degrees employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 32 Degrees has purchased the following applications: Amazon Pay for Payment Processing in 2017, Greenhouse ATS for Applicant Tracking System in 2023, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 32 Degrees is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Apple , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 32 Degrees revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 32 Degrees intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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32 Degrees Tech Stack and Enterprise Applications
32 Degrees ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, 32 Degrees implemented Amazon Pay on its public e-commerce site. The deployment used Amazon Pay from Amazon Web Services, AWS as a Payment Processing solution to handle customer checkout and online payment authorization for the retailer’s web storefront.
The implementation integrated Amazon Pay into the website checkout flow, leveraging front-end payment widgets and server-side authorization calls consistent with Payment Processing workflows. Functional capabilities implemented include wallet-based checkout, payment authorization and capture, and standard payment processing features such as tokenization and payer authentication as typical for the category. Operational scope is focused on the company’s online retail channel, with e-commerce and payments teams responsible for ongoing operations and compliance activities including shared PCI compliance responsibilities associated with Payment Processing.
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Payment Processing | ERP |
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2020 | 2020 |
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32 Degrees HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, 32 Degrees implemented Greenhouse ATS. The company uses Greenhouse ATS as its Applicant Tracking System to capture and manage external applications directly through the 32degrees.com career pages.
The deployment is centered on core Applicant Tracking System capabilities, including job requisition posting, candidate pipeline tracking, structured interview workflows, offer tracking and standard reporting. Greenhouse ATS is provisioned as a cloud SaaS application and configured to embed application forms and job listings on the corporate website, creating a direct candidate flow from the public career site into the ATS.
Operational ownership sits with corporate recruiting and HR, with hiring managers consuming candidate pipelines and interview materials generated in Greenhouse ATS. Governance and process changes focus on standardized requisition approval, interview orchestration and recruiter-led configuration of job templates and application questions to align hiring workflows across the United States.
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32 Degrees AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, 32 Degrees implemented Zendesk Chat on its website. The deployment places Zendesk Chat within the Chatbots and Conversational AI category to support customer support and online engagement functions.
Zendesk Chat was embedded as the customer-facing chat widget on the ecommerce site, providing live chat sessions, proactive messaging, canned responses, and a web-based agent console, reflecting common Chatbots and Conversational AI capabilities. Configuration work emphasized visitor targeting rules and routing logic to surface conversations to customer service and e-commerce agents.
Operational coverage is the company website, where customer service and online sales teams handle real-time interactions, and governance centers on chat response procedures and message script management to maintain conversational quality. Relationship expressed, 32 Degrees, Zendesk Chat, Chatbots and Conversational AI, Customer support and online engagement.
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32 Degrees eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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32 Degrees SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Returns Management | SCM |
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2019 | 2019 |
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32 Degrees CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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32 Degrees IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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32 Degrees CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at 32 Degrees
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Apps Being Evaluated by 32 Degrees Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||