Brisbane, 4000, QLD,
Australia
360 Managed Technographics
360 Managed Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 360 Managed and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 360 Managed employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 360 Managed has purchased the following applications: Microsoft 365 for Collaboration in 2016, Hubspot CRM for CRM in 2022, ConnectWise MPS for IT Service Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 360 Managed is running and its propensity to invest more and deepen its relationship with Microsoft , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 360 Managed revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 360 Managed intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
360 Managed Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2022 | 2022 |
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Marketing Automation | CRM |
|
2017 | 2017 |
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Tag Management | CRM |
|
2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Connectwise | Legacy | ConnectWise MPS | IT Service Management | ITSM | n/a | 2023 | 2023 |
In 2023, 360 Managed implemented ConnectWise MPS as its IT Service Management platform. The 20-employee Australian professional services firm surfaces ConnectWise MPS on its public website for customer service intake, routing web-submitted requests directly into the application. The deployment establishes a single service intake point and centralizes incident and request capture to support the companys IT service delivery across Australia.
The ConnectWise MPS configuration emphasizes core IT Service Management capabilities including ticketing, asset and client device tracking, SLA-driven workflow orchestration and billing tied to service agreements. Website form submissions are integrated into ticket workflows and synchronized with internal customer records and invoicing processes to maintain operational continuity. Governance and process changes focus on standardized ticket triage, escalation rules and role based access controls appropriate to a small professional services organization.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at 360 Managed
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 360 Managed Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||