List of ConnectWise MPS Customers
Tampa, 33634, Fl,
United States
Since 2010, our global team of researchers has been studying ConnectWise MPS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ConnectWise MPS for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ConnectWise MPS for IT Service Management include: Outfront Media, a United States based Media organisation with 2149 employees and revenues of $1.83 billion, Lecom Health, a United States based Healthcare organisation with 7157 employees and revenues of $1.77 billion, Lincoln Property Company, a United States based Construction and Real Estate organisation with 3500 employees and revenues of $1.70 billion, Envoy Solutions, a United States based Professional Services organisation with 6000 employees and revenues of $1.50 billion, Authentic Brands Group, a United States based Retail organisation with 450 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using ConnectWise MPS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ConnectWise MPS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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10D Telecom | Professional Services | 10 | $1M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a | In 2023, 10D Telecom implemented ConnectWise MPS as its IT Service Management platform and surface-level functionality is exposed on the company website for client service interactions. The deployment is configured as a hosted application provisioned to support public facing service intake and a customer portal, with ConnectWise MPS serving as the primary system for ticket creation and case tracking. ConnectWise MPS is configured to support core IT Service Management workflows including incident ticketing, SLA tracking, knowledge management, and contract driven billing typical for small professional services firms. The implementation covers service delivery and customer support operations across the organization, and governance is oriented around standardized service intake, centralized case management, and documented escalation paths to align support processes with the IT Service Management tooling. | |
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1580 Utility Trailer | Automotive | 105 | $10M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a | In 2023, 1580 Utility Trailer implemented ConnectWise MPS as its IT Service Management solution. The deployment is visible on the company website and appears to surface customer-facing support intake alongside internal ticketing functions. ConnectWise MPS was configured to deliver core IT Service Management capabilities, including service desk ticketing, asset and configuration tracking, SLA monitoring, and a knowledge base for self-service. Configuration emphasis aligns with workflow automation for ticket routing, priority handling, and status updates to streamline incident and request lifecycles. The implementation is presented on the public website for external ticket submission and is used to support internal IT and operations teams that manage fleet and trailer maintenance workflows. Operational scope centers on centralizing incident intake, request fulfillment, and asset visibility across service and maintenance functions. Governance and rollout focused on establishing standardized service desk procedures, SLA governance, and audit-capable ticket trails within ConnectWise MPS. The approach structured workflow ownership and escalation paths to formalize IT Service Management practices across the organization. | |
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2pifi | Communications | 20 | $2M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a | In 2023, 2pifi implemented ConnectWise MPS for IT Service Management. ConnectWise MPS is surfaced on their website to provide a customer-facing service portal and to centralize incident intake, ticketing, and asset tracking workflows for the company. The deployment at 2pifi leverages ConnectWise MPS capabilities common to IT Service Management, including service desk ticketing, remote monitoring and management, asset inventory, and customer portal functionality. The implementation is sized to a 20 employee communications firm and is configured to route web-originated service requests into a centralized ConnectWise MPS queue, enabling standardized triage and SLA handling across customer support and IT operations. Governance emphasis focused on consolidating service intake through the website and documenting support workflows, while configuration work prioritized role-based access, ticket templates, and asset linkage to customer records in ConnectWise MPS. | |
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Professional Services | 20 | $2M | Australia | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
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Professional Services | 13 | $2M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
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Retail | 15 | $3M | Australia | Connectwise | ConnectWise MPS | IT Service Management | 2024 | n/a |
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Professional Services | 10 | $1M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
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Professional Services | 10 | $1M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
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Professional Services | 100 | $17M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
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Professional Services | 10 | $1M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
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Buyer Intent: Companies Evaluating ConnectWise MPS
- Apprize360, a United States based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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