List of ConnectWise MPS Customers
Connectwise
400 N Tampa St, Suite 130,
Tampa, 33634, Fl,
United States
Tampa, 33634, Fl,
United States
1 813-463-4700
Professional Services
3100
$312M
Since 2010, our global team of researchers has been studying ConnectWise MPS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ConnectWise MPS for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ConnectWise MPS for IT Service Management include: Outfront Media, a United States based Media organisation with 2149 employees and revenues of $1.83 billion, Lecom Health, a United States based Healthcare organisation with 7157 employees and revenues of $1.77 billion, Lincoln Property Company, a United States based Construction and Real Estate organisation with 3500 employees and revenues of $1.70 billion, Envoy Solutions, a United States based Professional Services organisation with 6000 employees and revenues of $1.50 billion, Southern Rock Restaurants, a United States based Leisure and Hospitality organisation with 6000 employees and revenues of $1.40 billion and many others.
Contact us if you need a completed and verified list of companies using ConnectWise MPS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ConnectWise MPS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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10D Telecom | Professional Services | 10 | $1M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
In 2023, 10D Telecom implemented ConnectWise MPS as its IT Service Management platform and surface-level functionality is exposed on the company website for client service interactions. The deployment is configured as a hosted application provisioned to support public facing service intake and a customer portal, with ConnectWise MPS serving as the primary system for ticket creation and case tracking.
ConnectWise MPS is configured to support core IT Service Management workflows including incident ticketing, SLA tracking, knowledge management, and contract driven billing typical for small professional services firms. The implementation covers service delivery and customer support operations across the organization, and governance is oriented around standardized service intake, centralized case management, and documented escalation paths to align support processes with the IT Service Management tooling.
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1580 Utility Trailer | Automotive | 105 | $10M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
In 2023, 1580 Utility Trailer implemented ConnectWise MPS as its IT Service Management solution. The deployment is visible on the company website and appears to surface customer-facing support intake alongside internal ticketing functions.
ConnectWise MPS was configured to deliver core IT Service Management capabilities, including service desk ticketing, asset and configuration tracking, SLA monitoring, and a knowledge base for self-service. Configuration emphasis aligns with workflow automation for ticket routing, priority handling, and status updates to streamline incident and request lifecycles.
The implementation is presented on the public website for external ticket submission and is used to support internal IT and operations teams that manage fleet and trailer maintenance workflows. Operational scope centers on centralizing incident intake, request fulfillment, and asset visibility across service and maintenance functions.
Governance and rollout focused on establishing standardized service desk procedures, SLA governance, and audit-capable ticket trails within ConnectWise MPS. The approach structured workflow ownership and escalation paths to formalize IT Service Management practices across the organization.
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2pifi | Communications | 20 | $2M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
In 2023, 2pifi implemented ConnectWise MPS for IT Service Management. ConnectWise MPS is surfaced on their website to provide a customer-facing service portal and to centralize incident intake, ticketing, and asset tracking workflows for the company.
The deployment at 2pifi leverages ConnectWise MPS capabilities common to IT Service Management, including service desk ticketing, remote monitoring and management, asset inventory, and customer portal functionality. The implementation is sized to a 20 employee communications firm and is configured to route web-originated service requests into a centralized ConnectWise MPS queue, enabling standardized triage and SLA handling across customer support and IT operations. Governance emphasis focused on consolidating service intake through the website and documenting support workflows, while configuration work prioritized role-based access, ticket templates, and asset linkage to customer records in ConnectWise MPS.
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360 Managed | Professional Services | 20 | $2M | Australia | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
In 2023, 360 Managed implemented ConnectWise MPS as its IT Service Management platform. The 20-employee Australian professional services firm surfaces ConnectWise MPS on its public website for customer service intake, routing web-submitted requests directly into the application. The deployment establishes a single service intake point and centralizes incident and request capture to support the companys IT service delivery across Australia.
The ConnectWise MPS configuration emphasizes core IT Service Management capabilities including ticketing, asset and client device tracking, SLA-driven workflow orchestration and billing tied to service agreements. Website form submissions are integrated into ticket workflows and synchronized with internal customer records and invoicing processes to maintain operational continuity. Governance and process changes focus on standardized ticket triage, escalation rules and role based access controls appropriate to a small professional services organization.
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3Am Technologies | Professional Services | 13 | $2M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
In 2023, 3Am Technologies deployed ConnectWise MPS to support customer-facing service workflows on its public website. The deployment places ConnectWise MPS within the IT Service Management category and is used to capture service requests and route them into centralized support processes via the website.
The small professional services firm implemented ConnectWise MPS with a company-wide operational scope covering service ticketing, device onboarding, and basic service lifecycle management consistent with IT Service Management practices. The configuration emphasizes service orchestration and web-based customer access, integrating service request capture from the website into ConnectWise MPS workflows, and establishing centralized ticket routing, SLA tracking, and billing-ready data for managed services. Governance is managed internally by centralized technical staff who control configuration, user roles, and workflow rules to align incident intake and resolution procedures across the organization.
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Retail | 15 | $3M | Australia | Connectwise | ConnectWise MPS | IT Service Management | 2024 | n/a |
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Professional Services | 10 | $1M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
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Professional Services | 10 | $1M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
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Professional Services | 100 | $17M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
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Professional Services | 10 | $1M | United States | Connectwise | ConnectWise MPS | IT Service Management | 2023 | n/a |
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Showing 1 to 10 of 1817 entries
Buyer Intent: Companies Evaluating ConnectWise MPS
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ConnectWise MPS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ConnectWise MPS for IT Service Management include:
- Apprize360, a United States based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD ConnectWise MPS Coverage
ConnectWise MPS is a IT Service Management solution from Connectwise.
Companies worldwide use ConnectWise MPS, from small firms to large enterprises across 21+ industries.
Organizations such as Outfront Media, Lecom Health, Lincoln Property Company, Envoy Solutions and Southern Rock Restaurants are recorded users of
ConnectWise MPS for IT Service Management.
Companies using ConnectWise MPS are most concentrated in Media, Healthcare and Construction and Real Estate, with adoption spanning over 21 industries.
Companies using ConnectWise MPS are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ConnectWise MPS across Americas, EMEA, and APAC.
Companies using ConnectWise MPS range from small businesses with 0-100 employees - 80.35%, to mid-sized firms with 101-1,000 employees - 17.67%, large organizations with 1,001-10,000 employees - 1.98%, and global enterprises with 10,000+ employees - 0%.
Customers of ConnectWise MPS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ConnectWise MPS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of IT Service Management.