Houma, 70360, LA,
United States
360 Wellness Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 360 Wellness and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 360 Wellness employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 360 Wellness has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2024, Acoustic Analytics (formerly IBM Tealeaf) for Customer Analytics in 2024, Aesthetic Record for Electronic Health Record, Medical Practice Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 360 Wellness is running and its propensity to invest more and deepen its relationship with Olark , Acoustic , Aesthetic Record or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 360 Wellness revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 360 Wellness intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Acoustic | Legacy | Acoustic Analytics (formerly IBM Tealeaf) | Customer Analytics | CRM | n/a | 2024 | 2024 | In 2024, 360 Wellness deployed Acoustic Analytics (formerly IBM Tealeaf) to instrument its public website for Customer Analytics. The implementation captures web session data and clickstream events to support customer experience analysis on the company website, using Acoustic Analytics as the primary analytics application. Deployment is focused on client side tagging and configuration within the Acoustic Analytics console to collect page views, form interactions, and behavioral signals. The implementation configures standard Customer Analytics capabilities including session replay, journey analytics, funnel analysis, heatmaps, and behavioral segmentation to analyze patient engagement and conversion paths. Configuration work centers on event taxonomy and capture rules within the Acoustic Analytics platform, aligning tracked events to marketing and patient engagement workflows. Operational scope is site level, supporting marketing, patient engagement, and digital experience functions in the United States. Governance is administered through Acoustic Analytics console access and capture rule settings to control data collection and session access. | |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Aesthetic Record | Legacy | Aesthetic Record | Electronic Health Record, Medical Practice Management | ERP Services and Operations | n/a | 2023 | 2023 | In 2023, 360 Wellness implemented Aesthetic Record to provide EMR & Practice Management capabilities embedded directly on its website, centralizing patient access to booking and intake. The deployment emphasizes online appointment booking and patient self‑service on the public site, aligning the Aesthetic Record implementation with patient engagement and front desk workflows at the small US practice. 360 Wellness implemented Aesthetic Record for EMR & Practice Management to support scheduling, intake, clinical charting, and administrative functions across clinical and reception staff. Aesthetic Record was configured to expose web booking and intake forms, patient record creation, and treatment documentation, reflecting common EMR & Practice Management module usage for a small practice. Configuration work focused on appointment scheduling, electronic intake forms, clinical note templates, consent and treatment record capture, and practice management tasks such as invoicing and basic reporting. The narrative restates Aesthetic Record as the primary application hosting patient interactions and clinical records under the EMR & Practice Management category. Operational coverage targeted front desk personnel, clinical providers, and administrative staff within the single practice, with role based access controls and workflow alignment between online booking, in‑clinic check in, and charting. Governance centered on user provisioning, role permissions, and standard operating procedures for patient intake and treatment documentation, enabling consistent use of Aesthetic Record across daily operations. Rollout activities were oriented to website embedding and staff adoption rather than multi‑site orchestration given the company size. | |
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Patient Management | ERP Services and Operations |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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