365 Travel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 365 Travel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28 365 Travel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 365 Travel has purchased the following applications: Subiz for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Cloudflare CDN for Content Delivery Network in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 365 Travel is running and its propensity to invest more and deepen its relationship with Subiz , Google , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 365 Travel revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 365 Travel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Subiz | Legacy | Subiz | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 | In 2016, 365 Travel implemented Subiz, a Chatbots and Conversational AI application, on its public website. The Vietnam based leisure and hospitality operator with 28 employees deployed the Subiz web widget to centralize customer inquiries and booking questions directly on the site, positioning the solution to support customer service and reservations workflows. The Subiz deployment uses category aligned capabilities such as live chat, automated messaging workflows, pre chat lead capture, canned responses, and visitor session tracking to manage web driven inquiries. Subiz was configured with role based agent access for a small in house reservations team, templated responses for common booking and itinerary questions, and routing rules to assign chats to available staff during defined service hours. The implementation leverages session context and canned messaging to accelerate response times for sales and customer support inquiries. Rollout focused on site wide widget embedding and lightweight governance, including operating hour definitions, first response templates, and escalation paths to phone or email channels managed by the reservations team. Ongoing operational practices include regular review of chat transcripts and updating message templates to align Subiz Chatbots and Conversational AI with the companys sales and customer support processes. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2022 | 2022 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2019 | 2019 |
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