London, SW11 4LR,
United Kingdom
3B Digital Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 3B Digital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 3B Digital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3B Digital has purchased the following applications: Xero for ERP Financial in 2020, Nicer SmallChat for Chatbots and Conversational AI in 2018, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3B Digital is running and its propensity to invest more and deepen its relationship with Xero , Nicer Studio , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3B Digital revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3B Digital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, 3B Digital implemented Xero to centralize its small business accounting and financial workflows. 3B Digital is a United Kingdom based professional services firm with roughly 10 employees and the deployment is classified under the ERP Financial category, with Xero serving as the primary ledgers and bookkeeping application.
The Xero configuration focuses on core ERP Financial capabilities including invoicing, accounts payable, accounts receivable, bank reconciliation, and a chart of accounts tailored for services revenue and expense tracking. The deployment uses Xero’s reporting and VAT reporting features to support routine bookkeeping and periodic statutory submissions typical for a UK small business.
Xero is surfaced on the company website to streamline client billing and delivery of invoice links, and the implementation leverages automated bank feeds and electronic invoicing capabilities to reduce manual data entry. Operational coverage is concentrated on the finance function and company leadership, supporting customer billing, supplier payments, and cash reconciliation across the single office footprint.
Governance is organized around simple role based access and month end bookkeeping routines, with workflows oriented to a single bookkeeper or outsourced accountant model. The implementation emphasizes lightweight process automation and centralized financial record keeping through Xero, aligning the application to the companys invoicing and cash management practices.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nicer Studio | Legacy | Nicer SmallChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 3B Digital implemented Nicer SmallChat on its public website as a customer-facing conversational interface, deploying the Nicer SmallChat widget to handle site visitor engagement. The implementation aligns with the Chatbots and Conversational AI category and was delivered as an embedded web widget, consistent with cloud-hosted, SaaS conversational platforms used to provide real-time chat capability on web properties.
Configuration emphasized conversational workflows and content management within the Nicer SmallChat administration console, including scripted FAQ flows, lead capture prompts, and escalation paths to human follow up. Operational scope was limited to the company website and customer-facing functions, with primary business functions impacted being client services, sales intake, and marketing engagement. Governance was lightweight, reflecting the 10 person firm size, with iterative content updates and a single or small group of administrators responsible for authoring bot responses and monitoring basic interaction analytics.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2007 | 2007 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2012 | 2012 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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