München, 81379,
Germany
3Bears Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 3Bears and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 3Bears employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3Bears has purchased the following applications: Apple Pay for Payment Processing in 2020, Personio ATS for Applicant Tracking System in 2022, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3Bears is running and its propensity to invest more and deepen its relationship with Apple , Google , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3Bears revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3Bears intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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Subscription and Recurring Billing | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Personio | Legacy | Personio ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, 3Bears implemented Personio ATS as its Applicant Tracking System. The small German consumer packaged goods company deployed Personio ATS to centralize hiring workflows and capture applicants directly via its public careers pages on https://www.3bears.de/.
Personio ATS was configured to manage core recruiting functions including job posting management, candidate profile capture, resume parsing, application status tracking, interview scheduling, and offer workflow automation. Configurations emphasized role based access for HR administrators and hiring managers, structured candidate stages, and GDPR aligned consent and data retention settings to meet recruiting requirements in Germany.
Operational scope covers HR and hiring managers across the organization, with Personio ATS linked to the website to route applications into the ATS and trigger email notifications and hiring workflows. Governance centered on standardizing recruitment workflows and approval gates within the Applicant Tracking System, while candidate data capture and consent processes were instrumented to align with regional data protection obligations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, 3Bears implemented Freshdesk Messaging (Formerly Freshchat) on its website to provide conversational support. The deployment uses Freshdesk Messaging (Formerly Freshchat) within the Chatbots and Conversational AI category to surface automated and live interactions directly on the ecommerce site.
The implementation centers on a web messaging widget and cloud SaaS agent inbox, leveraging standard Chatbots and Conversational AI capabilities such as bot-driven conversation flows, proactive targeted messages, canned responses, and live chat handoff to human agents. Configuration work included authoring bot workflows for common customer queries, setting up conversation routing rules and agent assignment, and enabling conversation history and basic reporting through the Freshdesk Messaging console.
Operational coverage is focused on customer support and onsite commerce interactions, with the service operated by a small internal support and operations team. Governance is exercised via the application admin console, using role based access for agents and administrators, message templates and escalation workflows to structure handoffs from automated bot responses to human agents.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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