Charlotte, 28210, NC,
United States
3DFS Technographics
3DFS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 3DFS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 3DFS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3DFS has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3DFS is running and its propensity to invest more and deepen its relationship with Tawk.to , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3DFS revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3DFS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
3DFS Tech Stack and Enterprise Applications
3DFS AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, 3DFS implemented Tawk.to on its corporate website as a web-facing customer engagement channel. The deployment brought Tawk.to into the company technology stack under the Chatbots and Conversational AI category, enabling real-time visitor chat capabilities and persistent chat transcripts for on-site interactions.
The implementation configuration centered on the Tawk.to web chat widget and the vendor console, with standard functional modules such as live chat, visitor monitoring, canned responses, and session history. Implementation work included account administration, role-based access for support staff, and configuration of response templates to standardize first‑contact messaging and handoffs between agents.
Operational coverage focused on customer support and sales intake through the company website, with the chat flow embedded in public pages to capture inbound inquiries and route conversations to internal users. Governance elements described in the rollout included administrative controls, chat archiving for reference, and basic workflow rules for routing and escalation within the Tawk.to console.
|
3DFS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, 3DFS implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The small United States manufacturing firm deployed Google Workspace at the domain level to provide cloud-hosted email, calendaring, document collaboration, and file storage across the organization, a configuration visible from their public website.
The deployment of Google Workspace (Formerly Google G-Suite) at 3DFS encompasses standard Collaboration modules including Gmail, Google Drive, Google Docs, and Google Calendar, with administration handled through the Google Admin console for user provisioning, group management, and basic security policies. Operational coverage is company-wide for core business functions such as internal communications, engineering documentation, and scheduling, and governance is implemented through centralized admin controls and role-based account management consistent with typical Collaboration platform practices.
|
3DFS eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, 3DFS implemented WooCommerce on its public website to provide eCommerce capabilities, using the Automattic-provided WooCommerce application as the customer-facing storefront. 3DFS is a small manufacturing business with a compact operational footprint, and the WooCommerce deployment is the primary online channel for product sales and order intake.
The deployment is implemented as a website-integrated storefront running WooCommerce, with configuration and modules aligned to eCommerce needs such as product catalog management, shopping cart and checkout workflows, payment gateway configuration, shipping rules and basic order management and inventory tracking common to WooCommerce implementations. Operational ownership is maintained at the site level, with internal administrators managing catalog updates, order processing and fulfillment workflows, and the system supports sales and fulfillment business functions directly through the company website.
|
3DFS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
3DFS PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
3DFS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
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IT Decision Makers and Key Stakeholders at 3DFS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 3DFS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||