3Shape
Niels Juels Gade 13,
Copenhagen, 1059,
Denmark
Copenhagen, 1059,
Denmark
45 70 27 26 20
Professional Services
3Shape Technographics
3Shape Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 3Shape and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 3Shape employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3Shape has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2016, Teamtailor ATS for Recruiting, Applicant Tracking System in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3Shape is running and its propensity to invest more and deepen its relationship with Microsoft , Chargebee , Teamtailor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3Shape revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3Shape intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
3Shape Tech Stack and Enterprise Applications
3Shape ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, 3Shape implemented Microsoft Dynamics AX as its ERP Financial system to consolidate core finance processes for the Denmark-based professional services firm. The deployment targeted finance and accounting functions across the organization of approximately 800 employees, aligning the Microsoft Dynamics AX implementation with centralized ledger control and standardized financial workflows.
The Microsoft Dynamics AX implementation focused on configuration of core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed asset accounting, cash management, and financial reporting. Configuration emphasized chart of accounts design, journal entry workflows, automated invoice processing and period-close orchestration, with heavy use of Microsoft Excel for reporting, reconciliations and data manipulation consistent with the company noting mastery of MS Excel alongside Dynamics AX proficiency.
Operational coverage remained concentrated on Finance and Accounting teams responsible for month-end close, statutory reporting and internal control processes, reflecting a finance-centric rollout rather than a broad enterprise application expansion. Governance and control were implemented through role based access, audit trails and standardized reconciliation procedures to enforce consistent transaction handling and financial governance across the organization.
The narrative describes 3Shape Microsoft Dynamics AX ERP Financial alignment with corporate accounting functions, emphasizing system configuration, financial modules and governance changes implemented during the 2016 initiative.
|
|
|
|
|
Subscription and Recurring Billing | ERP |
|
2022 | 2022 |
|
3Shape HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, 3Shape implemented Teamtailor ATS to operate its public careers site and standardize recruiting intake. The implementation uses Teamtailor ATS within the Recruiting,Applicant Tracking System category to power careers.3shape.com, publish job openings, and capture candidate applications through an embedded career site experience.
The deployment centralizes job posting management, branded career pages, applicant tracking, candidate pipeline workflows, interview scheduling, and automated candidate communications into a single cloud hosted application. Teamtailor ATS supports talent acquisition and recruiting operations across 3Shape by providing configurable hiring stages, role templates, and reporting dashboards used by recruiting and HR teams. Governance focus emphasized structured pipeline stages and recruiting workflow ownership to align hiring managers and recruiters around a single source of candidate truth.
|
3Shape AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, 3Shape deployed Drift AI Chatbot on their website. The Drift AI Chatbot implementation is a Chatbots and Conversational AI initiative aimed at front-end customer engagement, supporting marketing lead capture, sales qualification, and customer service inquiry handling. The deployment used a website-embedded conversational widget architecture to provide session continuity and real-time routing between automated conversational flows and live agents.
Configuration focused on conversational playbooks, lead qualification flows, and bot-to-human handoff logic, aligning automated dialogues with 3Shape engagement and qualification criteria. Operational coverage included marketing, sales, and support teams, with governance driven by scripted routing rules and escalation pathways to ensure consistent handling of inbound conversations. The implementation included analytics instrumentation and session orchestration typical for Chatbots and Conversational AI to track conversation volumes, handoffs, and playbook performance for ongoing refinement.
|
3Shape Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2020 | 2020 |
|
3Shape Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2015 | 2015 |
|
3Shape CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2019 | 2019 |
|
3Shape ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
3Shape PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
3Shape IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2002 | 2002 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at 3Shape
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 3Shape Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 3Shape IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 3Shape digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD 3Shape Technographics
3Shape is a Professional Services organization based in Denmark,
with around 800 employees and annual revenues of $200.0 million.
3Shape operates a diverse technology stack with applications such as
Microsoft Dynamics AX, Teamtailor ATS and Drift AI Chatbot,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
3Shape has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Teamtailor and Drift.
3Shape recently adopted applications including
Chargebee in 2022, Adobe Marketo in 2021 and Typeform in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 3Shape’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 3Shape’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 3Shape technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.