AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

411 Locals Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Network Merchants Legacy NMI Payment Platform Payment Processing ERP Financial Management n/a 2016 2016
In 2016, 411 Locals implemented NMI Payment Platform as its Payment Processing solution on its website. The NMI Payment Platform was embedded into customer-facing payment flows to handle online card acceptance and transaction capture for web-based orders. The implementation focused on Payment Processing modules common to the NMI platform, including hosted payment fields for secure web checkout, card tokenization for stored payment references, recurring billing configuration, and transaction reporting and reconciliation capabilities. Configuration work emphasized secure form embedding, payment method management, and transaction lifecycle controls consistent with online payment operations. Operational coverage centered on e-commerce and customer billing workflows, supporting finance and sales teams responsible for invoicing, reconciliation, and dispute handling. Integrations were implemented directly with the 411 Locals website checkout and customer account areas to centralize transaction capture, settlement data, and reporting into existing operational processes. Governance changes aligned payment operations to the new platform, instituting payment administration access controls, reconciliation procedures, and dispute workflows for on-site payments. The description reflects the on-website deployment of NMI Payment Platform as the Payment Processing tool used by 411 Locals.
Payment Processing ERP Financial Management 2024 2024
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2012 2012
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Funnelytics Legacy Funnelytics Customer Analytics CRM n/a 2022 2022
In 2022, 411 Locals deployed Funnelytics as a Customer Analytics application on its public website to instrument online customer journeys and funnel behavior. 411 Locals Funnelytics Customer Analytics supports marketing and digital analytics functions focused on mapping conversion pathways and visualizing visitor flow across site touch points. The implementation centered on core Customer Analytics capabilities, including funnel visualization, page and event-level conversion tracking, and centralized dashboards for campaign and path analysis. Funnelytics was configured to capture campaign entry points and downstream conversion events, enabling analysts to construct visual funnel maps and segment flows by marketing source. Deployment was scoped to the corporate website, with operational coverage assigned to the digital marketing and analytics teams in the United States. Data collection was executed through site-level instrumentation and tagging aligned to campaign landing pages and conversion pages, ensuring consistent event taxonomy across tracked funnels. Governance activities focused on establishing tagging standards, access controls for dashboard consumption, and a cadence for funnel reviews between marketing operations and analytics stakeholders. Rollout emphasized iterative funnel builds and ongoing configuration of event schemas, positioning Funnelytics as the central Customer Analytics tool for web conversion analysis at 411 Locals.
Customer Engagement CRM 2021 2021
Customer Experience CRM 2020 2020
Customer Support CRM 2024 2024
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2019 2019
Tag Management CRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2024 2024
Transactional Email PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2024 2024
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at 411 Locals

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 411 Locals Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 411 Locals IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 411 Locals digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 411 Locals Technographics
411 Locals is a Professional Services organization based in United States, with around 1000 employees and annual revenues of $120.0 million.
411 Locals operates a diverse technology stack with applications such as NMI Payment Platform, GoDaddy Webmail and Funnelytics, covering areas like Payment Processing, Collaboration and Customer Analytics.
411 Locals has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Network Merchants, GoDaddy and Funnelytics.
411 Locals recently adopted applications including USAePay in 2024, Google Workspace (Formerly Google G-Suite) in 2024 and Zendesk Service in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 411 Locals’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 411 Locals’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 411 Locals technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.