420 Science
6800 West Gate Blvd #132-57,
Austin, 78745, TX,
United States
Austin, 78745, TX,
United States
1 888-420-5277
Retail
420 Science Technographics
420 Science Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 420 Science and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 420 Science employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 420 Science has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Oracle NetSuite Commerce for eCommerce in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 420 Science is running and its propensity to invest more and deepen its relationship with Zendesk , Google , Typeform or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 420 Science revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 420 Science intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
420 Science Tech Stack and Enterprise Applications
420 Science AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, 420 Science implemented Zendesk Chat on their website to introduce Chatbots and Conversational AI capabilities for customer-facing messaging. The deployment of Zendesk Chat established a real-time chat widget and agent console to capture web visitor conversations and route inquiries into the company support workflow.
The implementation focused on standard Chatbots and Conversational AI functional components, including live chat routing, canned responses for common product and order questions, transcript capture for case continuity, and agent presence management. The chat solution was embedded directly on the ecommerce site, providing the small retail support team of about 20 employees with a single pane for handling customer service and sales inquiries, while minimizing additional infrastructure requirements. Governance and operational configuration emphasized agent assignment, response templating, and session logging to support consistent handling of web-initiated customer interactions using Zendesk Chat.
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420 Science Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, 420 Science implemented Google Workspace (Formerly Google G-Suite) to support Collaboration across internal communication, document collaboration, and calendar coordination. 420 Science Google Workspace (Formerly Google G-Suite) Collaboration supports business functions including email, team messaging, document authoring, file storage, and virtual meetings for the retailer’s corporate operations.
The deployment leverages Google Workspace core capabilities such as Gmail for corporate email, Google Drive for file storage, Google Docs and Sheets for collaborative authoring, Google Calendar for scheduling, and Google Meet for virtual meetings, with administration managed through the Google Workspace admin console. The implementation reflects a cloud hosted SaaS architecture appropriate for a 20 employee retail organization, providing centralized user and domain management, group email accounts, and shared drive structures for cross functional collaboration.
Operational scope centers on internal teams that manage ecommerce, customer service, marketing, and fulfillment, with the application surfaced and referenced on the company website. Governance is consistent with standard Google Workspace administration, including account provisioning, access control, and shared resource organization to align Collaboration workflows across the small business.
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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420 Science eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2011 | 2011 |
In 2011, 420 Science implemented Oracle NetSuite Commerce to establish a unified eCommerce presence for its United States retail operations. The Oracle NetSuite Commerce deployment served as the primary storefront and back-office commerce platform for the company, aligning online merchandising with order processing across the small business environment.
The implementation configured core eCommerce capabilities including product catalog management, shopping cart and checkout flows, customer account management, and order management with inventory and fulfillment workflows. Operational coverage focused on merchandising, eCommerce operations, fulfillment and customer service, with governance put in place for SKU and pricing control, order-to-fulfill process steps, and customer order handling. The narrative centers on Oracle NetSuite Commerce as the platform that centralized front-end merchandising and back-office order workflows for 420 Science.
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2016 | 2016 |
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420 Science CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2017 | 2017 |
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420 Science IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at 420 Science
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Co-Founder & CEO | CXO | Finance | |
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Sales Manager | Manager | Sales | |
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Co-Founder / Creative | CXO | Finance | |
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Apps Being Evaluated by 420 Science Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 420 Science IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 420 Science digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 420 Science Technographics
420 Science is a Retail organization based in United States,
with around 20 employees and annual revenues of $2.0 million.
420 Science operates a diverse technology stack with applications such as
Zendesk Chat, Google Workspace (Formerly Google G-Suite) and Oracle NetSuite Commerce,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
420 Science has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Google and Oracle.
420 Science recently adopted applications including
Typeform in 2021, Shopify in 2021 and Klevu Discovery Suite in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 420 Science’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 420 Science’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 420 Science technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.