Houston, 77043, TX,
United States
4D NAV Technographics
4D NAV Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 4D NAV and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17 4D NAV employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 4D NAV has purchased the following applications: Microsoft 365 for Collaboration in 2015, 8x8 Contact Center for Call Center in 2023, Amazon Lambda for Apps Development in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 4D NAV is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , 8x8, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 4D NAV revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 4D NAV intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
4D NAV Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 8x8, Inc. | Legacy | 8x8 Contact Center | Call Center | CRM | n/a | 2023 | 2023 |
In 2023, 4D NAV implemented 8x8 Contact Center. 8x8 Contact Center, categorized as Call Center, is embedded on the 4D NAV website to handle inbound client communications and surface contact interactions from web visitors.
The deployment is cloud-hosted and centered on web-embedded contact controls and a browser-based agent console, using standard call center capabilities such as session routing, queuing, call logging and reporting. Configuration emphasis reflects a small professional services footprint, with routing rules and agent presence adjusted for a compact team.
Operational coverage focuses on customer-facing business functions including client intake, support triage and sales inquiry handling, sized to a 17 employee organization. Governance and workflow changes prioritize web-to-agent handoff, queue administration and straightforward user provisioning to align the Call Center platform with existing service delivery processes.
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Call Center | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Lambda | Apps Development | PaaS | n/a | 2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at 4D NAV
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 4D NAV Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||