4G Energia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 4G Energia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 4G Energia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 4G Energia has purchased the following applications: Callbell Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Google Tag Manager for Tag Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 4G Energia is running and its propensity to invest more and deepen its relationship with Callbell , Google , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 4G Energia revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 4G Energia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Callbell | Legacy | Callbell Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, 4G Energia deployed Callbell Chat on its website. Callbell Chat, classified in the Chatbots and Conversational AI category, was implemented as a web-embedded conversational interface to handle incoming customer queries and routing on the public site.
The implementation relied on the Callbell Chat widget integrated into the corporate website codebase, exposing automated response capabilities and live messaging to site visitors. Functional elements implemented included automated message handling, programmable quick replies, and live agent handoff, aligned to customer service and commercial inquiry workflows. Operational control and configuration were managed by the company’s small central admin team, with chat routing configured to frontline staff and governance focused on access controls and routing rules to ensure consistent handling of utility customer inquiries through Callbell Chat.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2016 | 2016 |
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