AI Buyer Insights:

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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

4i Apps Solutions
Location
East Tower Front Block, Tecci Park Rd, Elcot Sez, Karapakkam,
Chennai, 600119,
India
Website
https://www.4iapps.com/
Phone
91 44 6638 0000
Artw industry
Professional Services
Employee
Revenue

4i Apps Solutions Technographics

4i Apps Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by 4i Apps Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 4i Apps Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

4i Apps Solutions has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, Oracle Moat for Marketing Analytics in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems 4i Apps Solutions is running and its propensity to invest more and deepen its relationship with Freshworks , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing 4i Apps Solutions revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 4i Apps Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

4i Apps Solutions Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, 4i Apps Solutions implemented Freshdesk Messaging (Formerly Freshchat) on its public website. Freshdesk Messaging was deployed as the Chatbots and Conversational AI touchpoint to capture web leads and route conversational enquiries into the support queue. The deployment concentrated on the web chat widget, rule based and AI assisted bot flows, proactive messaging, and a shared conversation inbox for agents. Configuration work included canned responses, conversation routing by skill, message templates, agent handoff logic, and conversation tagging consistent with Chatbots and Conversational AI functional patterns. Operational ownership was assigned to customer support and inside sales teams in India, with the solution embedded into existing support workflows and agent shift schedules. Governance focused on agent access controls, SLA driven assignment rules, phased rollout on key website pages, and training oriented around conversation lifecycle management and escalation procedures.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, 4i Apps Solutions implemented Microsoft 365 as its enterprise Collaboration platform. The deployment explicitly uses Office 365 Mail as the public mail domain referenced on the company website, and the initiative is described in the context of companywide collaboration capabilities. The Microsoft 365 implementation centers on Collaboration capabilities typical of the Microsoft suite, including Exchange Online for email and calendaring, SharePoint Online and OneDrive for document collaboration and content management, and Microsoft Teams for synchronous communication and presence. The environment is provisioned as a tenant under the Microsoft vendor model, with Azure Active Directory used for identity and access control and role based administration to manage mailbox and content access. Operational scope covers core professional services functions across the organization in India, with governance implemented through tenant level administrative roles, mailbox policies, and retention controls to align corporate communications and document management with centralized IT administration.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Moat Marketing Analytics CRM n/a 2019 2019
In 2019, 4i Apps Solutions implemented Oracle Moat for Marketing Analytics on its website. Oracle Moat was instrumented as a client-side measurement tag across site pages to capture viewability, attention and verification signals for the companys digital advertising and content analytics. The deployment centralized web-level measurement for digital marketing and media buying functions, aligning Oracle Moat with existing campaign measurement and reporting workflows. Governance focused on tag management, quality assurance and role-based access for marketing operations, while configurations emphasized standard Marketing Analytics capabilities including viewability measurement, attention analytics, invalid traffic detection and publisher verification to support advertising measurement and media accountability.
Sales Automation, CRM, Sales Engagement CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at 4i Apps Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 4i Apps Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 4i Apps Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 4i Apps Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD 4i Apps Solutions Technographics
4i Apps Solutions is a Professional Services organization based in India, with around 350 employees and annual revenues of $45.0 million.
4i Apps Solutions operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), Microsoft 365 and Oracle Moat, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Analytics.
4i Apps Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks, Microsoft and Oracle.
4i Apps Solutions recently adopted applications including Salesforce Sales Cloud in 2021, Amazon EC2 in 2020 and Freshdesk Messaging (Formerly Freshchat) in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 4i Apps Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 4i Apps Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 4i Apps Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.