Wayne, 07470, NJ,
United States
4SiGHT Supply Chain Group Technographics
4SiGHT Supply Chain Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 4SiGHT Supply Chain Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 4SiGHT Supply Chain Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
4SiGHT Supply Chain Group has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 4SiGHT Supply Chain Group is running and its propensity to invest more and deepen its relationship with Olark , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 4SiGHT Supply Chain Group revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 4SiGHT Supply Chain Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
4SiGHT Supply Chain Group Tech Stack and Enterprise Applications
4SiGHT Supply Chain Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, 4SiGHT Supply Chain Group implemented Olark Live Chat on their website. The deployment of Olark Live Chat is classified in the Chatbots and Conversational AI category and functions as the customer facing chat widget embedded on the company public web property.
The Olark Live Chat implementation was configured for real time messaging, proactive chat invitations, lead capture forms and chat transcript archiving, reflecting standard Chatbots and Conversational AI capabilities. Conversation routing and scripted workflows were used to direct inbound inquiries into sales and customer service workflows, enabling structured handoff and follow up processes.
Operational ownership was established across sales and customer service teams, with chat handling procedures defined for business hours and escalation into email or phone channels when needed. Governance focused on transcript retention for case follow up and continuous tuning of proactive engagement scripts, and the solution is managed as part of the corporate website technology stack.
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4SiGHT Supply Chain Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, 4SiGHT Supply Chain Group implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The Google Workspace deployment is referenced on the company website and functions as the primary cloud productivity and collaboration layer for the organization.
The implementation includes core capabilities typical of Google Workspace such as Gmail for corporate email, Calendar for scheduling, Google Drive and Shared Drives for centralized file storage, and Google Docs, Sheets and Slides for real-time collaborative editing. Communication and meeting functionality is provided via Google Meet and Google Chat, while administrative functions are managed through the Google Workspace admin console for domain management and user account provisioning. These modules enable standard collaboration workflows including document co-authoring, shared calendars, and team chat.
Operational scope covers company-wide users across corporate and service delivery teams, supporting internal collaboration, email and document management business functions. Governance is enforced through centralized user lifecycle management, access controls, and group-based sharing policies configured in the admin console to reflect professional services workflows. 4SiGHT Supply Chain Group Google Workspace Collaboration is positioned to support day-to-day productivity and cross-team coordination within the organization.
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2018 | 2018 |
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4SiGHT Supply Chain Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, 4SiGHT Supply Chain Group implemented WooCommerce for eCommerce on its public website, deploying the WooCommerce plugin as the primary customer-facing storefront and online order capture layer. The deployment is anchored on the company website and is intended to present product and service catalogs, support online cart and checkout workflows, and provide basic order management and inventory controls typical of WooCommerce implementations.
The implementation leverages standard WooCommerce functional modules, including catalog management, cart and checkout, order processing, stock tracking, and site theming for storefront presentation, with extensibility through WordPress and WooCommerce extensions for payments, shipping logic, taxes, and analytics. Operational control is exercised through website administration workflows and content management, aligning the eCommerce application with marketing and web operations responsibilities for the United States based site.
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4SiGHT Supply Chain Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2016 | 2016 |
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4SiGHT Supply Chain Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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4SiGHT Supply Chain Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at 4SiGHT Supply Chain Group
Apps Being Evaluated by 4SiGHT Supply Chain Group Executives
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