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5Point Credit Union
Location
PO Box 1366,
Nederland, 77627, TX,
United States
Website
https://www.5pointcu.org/
Phone
1 800-825-8829
Artw industry
Banking and Financial Services
Employee
Revenue

5Point Credit Union Technographics

5Point Credit Union Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by 5Point Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 5Point Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that 5Point Credit Union has purchased the following applications: Glia AI Management for Chatbots and Conversational AI in 2023, Kentico Xperience CMS for Web Content Management in 2018, LiveRamp Platform for Data Management Platform in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems 5Point Credit Union is running and its propensity to invest more and deepen its relationship with Glia Technologies , Kentico Software , Liveramp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing 5Point Credit Union revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 5Point Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

5Point Credit Union Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Glia Technologies Legacy Glia AI Management Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023, 5Point Credit Union deployed Glia AI Management on their website to standardize customer-facing conversational experiences. The deployment uses Glia AI Management as a Chatbots and Conversational AI solution to support digital customer interactions and front-end engagement on the public site. Glia AI Management was configured to run conversational workflows, including intent classification, configurable virtual assistant flows, automated response templates, and escalation logic for human intervention. The implementation emphasizes conversational routing and analytics, with the Glia AI Management console used to author dialogue, tune intents, and monitor conversation performance consistent with Chatbots and Conversational AI functional practices. Operationally the implementation is embedded in the website front end and instrumented for online customer engagement, with governance retained by internal digital channels and customer service teams. Rollout details focus on phased content authoring, agent training for escalations, and regular update cycles for dialogue content, while controls center on conversational governance and workflow ownership by the credit union’s operations team.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kentico Software Legacy Kentico Xperience CMS Web Content Management Content Management n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Liveramp Legacy LiveRamp Platform Data Management Platform CRM n/a 2017 2017
Digital Advertising Platform CRM 2023 2023
Marketing Automation CRM 2022 2022
Tag Management CRM 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at 5Point Credit Union
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 5Point Credit Union Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 5Point Credit Union Technographics

5Point Credit Union is a Banking and Financial Services organization based in United States, with around 150 employees and annual revenues of $20.0 million.

5Point Credit Union operates a diverse technology stack with applications such as Glia AI Management, Kentico Xperience CMS and LiveRamp Platform, covering areas like Chatbots and Conversational AI, Web Content Management and Data Management Platform.

5Point Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Glia Technologies, Kentico Software and Liveramp.

5Point Credit Union recently adopted applications including Glia AI Management in 2023, MediaMath in 2023 and Artsai in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 5Point Credit Union’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 5Point Credit Union’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete 5Point Credit Union technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.