Hong Kong, n/a,
Hong Kong
6 Limited Technographics
6 Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 6 Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18 6 Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 6 Limited has purchased the following applications: Lightspeed POS for Point Of Sale in 2017, Zendesk Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 6 Limited is running and its propensity to invest more and deepen its relationship with Lightspeed Commerce , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 6 Limited revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 6 Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
6 Limited Tech Stack and Enterprise Applications
6 Limited ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lightspeed Commerce | Legacy | Lightspeed POS | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, 6 Limited implemented Lightspeed POS. The retailer uses Lightspeed POS as its primary Point Of Sale application and operates the Lightspeed POS integration on its customer-facing website at https://www.thebottleshop.hk/. The implementation anchors online checkout and catalog presentation to the Lightspeed Commerce platform, positioning Lightspeed POS as the company system for retail checkout and online order capture. As a small leisure and hospitality merchant with 18 employees, the deployment focuses on aligning web sales flows with in-store operations.
Lightspeed POS was configured to manage core Point Of Sale capabilities such as product catalog management, pricing, and transaction processing, enabling the website to present synchronized product listings and capture orders through the POS layer. The deployment architecture leverages the Lightspeed Commerce application stack to connect the web storefront to point-of-sale workflows, supporting consolidated order capture and staff checkout procedures. Governance emphasized standardizing retail sales processes and defining operational workflows for checkout and order handling across the website and physical sales touchpoints.
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6 Limited AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, 6 Limited implemented Zendesk Chat on its website. The deployment uses Zendesk Chat as a customer-facing Chatbots and Conversational AI channel to handle real-time inquiries for the Hong Kong leisure and hospitality retailer operating thebottleshop.hk, aligning the application with front-line customer support workflows for an 18 employee firm.
The implementation is an embedded web chat architecture, using the Zendesk Chat widget on site and an agent console accessed by staff to manage live conversations. Configuration centered on standard Chatbots and Conversational AI capabilities, including automated triggers, canned responses, chat routing to available agents, and transcript capture for post-interaction review. Operational governance was established around agent responsibilities and response templates to centralize inbound messaging and formalize customer service workflow for the small in-country support team, with Zendesk Chat serving as the primary conversational interface for online customer interactions.
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6 Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, 6 Limited adopted Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment provides cloud-hosted Gmail for the company domain, Google Drive and Google Docs for document collaboration, and Google Calendar for scheduling across an 18-person leisure and hospitality operator based in Hong Kong, and Google Workspace (Formerly Google G-Suite) is surfaced on the company website.
The implementation is organized as a SaaS-first architecture with centralized administration via Google Admin, enabling user provisioning, role-based access controls, and shared drive structures to support retail, inventory coordination, and customer service workflows. Operational coverage is organization-wide within the Hong Kong entity, with governance focused on administrator-managed accounts, shared folder taxonomy, and standard Collaboration controls rather than on-premises infrastructure changes.
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6 Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2018 | 2018 |
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6 Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at 6 Limited
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Apps Being Evaluated by 6 Limited Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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