7-Eleven Australia
Building 2/658 Church St, Cremorne,
Melbourne, 3121, VIC,
Australia
Melbourne, 3121, VIC,
Australia
61 3 9541-0711
Retail
7-Eleven Australia Technographics
7-Eleven Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 7-Eleven Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 7-Eleven Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 7-Eleven Australia has purchased the following applications: Basware AP Automation for AP Automation in 2016, Workday Absence Management for Absence and Leave Management in 2018, Microsoft Power BI for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 7-Eleven Australia is running and its propensity to invest more and deepen its relationship with BasWare , SAP , Kepion or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 7-Eleven Australia revenues, which have grown to $1.85 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 7-Eleven Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
7-Eleven Australia Tech Stack and Enterprise Applications
7-Eleven Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BasWare | Legacy | Basware AP Automation | AP Automation | ERP | n/a | 2016 | 2017 |
In 2016, 7-Eleven Australia deployed Basware AP Automation to automate accounts payable processing across its Australian finance organization. Basware AP Automation is an AP Automation application implemented to centralize invoice intake and routing for the company's accounts payable function.
Configuration work centered on invoice capture and document digitization, automated data extraction and invoice validation, three way matching where purchase orders were in scope, and configurable approval routing for finance and procurement stakeholders. The implementation incorporated exception handling, task based work queues, and audit trail retention to support case resolution and compliance requirements.
The deployment was structured to operate alongside existing enterprise financial systems, providing a centralized invoice processing layer with push and pull interfaces to downstream ledgers and payment engines where required. Operational coverage included accounts payable teams, finance controllers, and procurement liaisons across 7-Eleven Australia sites, with supplier invoice onboarding and supplier invoice submission channels standardized through the Basware AP Automation platform.
Governance changes emphasized formal approval chains, segregation of duties controls, and digital audit trails to reinforce invoice validation and policy enforcement. Rollout followed phased adoption across AP teams with configuration of approval matrices and policy driven workflows, positioning Basware AP Automation as the central AP Automation platform for ongoing accounts payable operations.
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ERP Financial | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2016 | 2016 |
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Expense Management | ERP |
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2021 | 2021 |
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7-Eleven Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, 7-Eleven Australia implemented Workday Absence Management from Workday to centralize leave administration across its Australian franchise network. The deployment focused on Absence and Leave Management capabilities to give people leaders and employees the ability to manage leave requests and related absence workflows via web and mobile self-service.
The implementation emphasized core absence modules and centralized people master data, enabling leave request workflows, approvals, and employee self-service for payslips and task management through the Workday application. Workday Absence Management was embedded alongside HROnboard and a digitised roster time and attendance system, creating a connected people management stack that links onboarding, role changes, leave, rostering, and payroll ecosystems.
Integrations explicitly included HROnboard for onboarding and offboarding, and the existing digital rostering and payroll ecosystem to maintain continuity of time and pay processes. Operational coverage targeted franchisees, store-level people leaders, and employees across the network, supporting day-to-day employee and employer administration and acting as a centralised master data source for people information.
Governance and process changes were oriented toward paperless administration and simpler workflows, with HROnboard driving faster onboarding and Workday Absence Management simplifying leave processes and recordkeeping for franchise operators. The combined implementation is described by 7-Eleven Australia as reducing administrative burden, improving employee experience, and creating a single system of record for absence and related people data.
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2013 | 2014 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2013 | 2014 |
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Workforce Scheduling | HCM |
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2015 | 2015 |
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7-Eleven Australia Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, 7-Eleven Australia deployed Microsoft Power BI as a central component of its Analytics and BI workstream, aligned with a broader re-platforming of its SAP environment onto Microsoft Azure. The move was part of an ongoing digital transformation driven with Microsoft and SoftwareONE, and the SAP migration activity itself was executed in 2019 with eight in-scope applications and roughly 8TB of data, staged over about seven months and delivered with a 36 hour cutover that included a 24 hour planned downtime window.
Microsoft Power BI was configured to deliver franchise and store level reporting and self service analytics, enabling operational dashboards that surface performance and improvement opportunities to franchisees. The implementation emphasized dashboarding, reporting and data visualization capabilities typical of Analytics and BI solutions, and the Power BI stack was positioned as the front end of the retailer s data and platform strategy to accelerate innovation and personalized customer offers.
Power BI was integrated into the new Azure hosted data estate that now runs the company s SAP workloads, consuming SAP on Azure datasets to provide operational insights down to store level. The deployment covered retail operations and franchise management functions, and the platform work was described as creating plug and play capability for new innovations and the ability to spin up trials more quickly.
Governance and rollout followed the larger SAP on Azure program, with Microsoft and SoftwareONE cited as close collaborators on the migration and platform build. Executives said the combined Azure and Power BI environment improved security configurations, delivered greater cost flexibility through an opex model, raised IT s profile as an enabler for the business and helped support the business during the pandemic while positioning 7-Eleven Australia to deliver more rapid experimentation and customer centric services.
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7-Eleven Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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7-Eleven Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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7-Eleven Australia SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2023 | 2023 |
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Allocation and Replenishment | SCM |
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2023 | 2023 |
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Demand Forecasting and Planning | SCM |
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2023 | 2023 |
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Supply Chain Management | SCM |
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2022 | 2022 |
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7-Eleven Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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7-Eleven Australia EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2021 |
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7-Eleven Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2017 | 2017 |
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7-Eleven Australia PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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7-Eleven Australia SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2019 | 2019 |
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7-Eleven Australia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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7-Eleven Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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7-Eleven Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Database Management | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at 7-Eleven Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Product Owner - People Experience Centre | Director | HR | |
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State Operations Manager | Manager | Operations | |
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Chief Financial Officer | CXO | Finance | |
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GM People and Communications | CXO | HR | |
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Finance Business Partner - Retail Operations | Manager | Finance | |
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Payroll System and Reporting Manager | Manager | IT | |
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Head of Culture and Engagement | Director | HR | |
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People Connect Transformation Manager | Manager | HR | |
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Chapter Lead - Talent & Recruitment | Manager | HR | |
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Chief Financial Officer | CXO | Finance | |
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Information Technology Service Delivery Manager | Manager | IT | |
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General Manager Strategy and Technology | Director | IT | |
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Enterprise Agility & Transformation Lead | Manager | IT | |
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Head of Cloud and Security | Director | IT | |
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Chief People Officer | CXO | HR | |
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Chapter Lead, Performance & Reward | People Experience | Manager | HR | |
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Chapter Lead - Talent & Recruitment | Manager | HR | |
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Strategic Talent Lead | Manager | HR | |
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Strategic HR Lead | Manager | HR | |
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Head of Employee Experience | Director | HR | |
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Learning And Development Specialist | Non Manager | HR | |
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Chapter Lead - People Platforms | Manager | HR | |
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Chapter Lead - Performance & Reward | Manager | HR | |
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Chapter Lead - Talent & Experience | Manager | HR | |
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Payroll Manager | Manager | HR | |
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Head of portfolio | Director | Operations | |
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Program Manager | Manager | Operations | |
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Program Manager | Manager | Operations | |
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Enterprise Planning Lead | Manager | Operations | |
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Chapter Lead | Technical Delivery, Head of PMO | Director | Operations | |
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Payroll Team Coordinator | Manager | HR | |
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Human Resources Coordinator | Manager | HR | |
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Payroll Officer | Manager | HR | |
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Apps Being Evaluated by 7-Eleven Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 7-Eleven Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 7-Eleven Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 7-Eleven Australia Technographics
7-Eleven Australia is a Retail organization based in Australia,
with around 9000 employees and annual revenues of $1.85 billion.
7-Eleven Australia operates a diverse technology stack with applications such as
Basware AP Automation, Workday Absence Management and Microsoft Power BI,
covering areas like AP Automation, Absence and Leave Management and Analytics and BI.
7-Eleven Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BasWare, Workday and Microsoft.
7-Eleven Australia recently adopted applications including
RELEX Inventory Planning in 2023, RELEX Automatic Replenishment and Allocation in 2023 and RELEX Demand Planning in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 7-Eleven Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 7-Eleven Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 7-Eleven Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.