8x8 Office Solutions Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 8x8 Office Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 8x8 Office Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 8x8 Office Solutions has purchased the following applications: Duocast Cloud for Application Hosting and Computing Services in 2023, Collect.chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 8x8 Office Solutions is running and its propensity to invest more and deepen its relationship with Duocast , Collect.chat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 8x8 Office Solutions revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 8x8 Office Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Duocast | Legacy | Duocast Cloud | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 | In 2023, 8x8 Office Solutions adopted Duocast Cloud as its external website hosting platform. 8x8 Office Solutions uses Duocast Cloud, an Application Hosting and Computing Services offering, to host and serve its public website from the Philippines, establishing a centralized runtime for the company web presence and customer-facing content. The Duocast Cloud implementation emphasizes standard hosting capabilities aligned with the Application Hosting and Computing Services category, including managed compute provisioning, TLS certificate management, DNS hosting, content delivery optimization, platform monitoring and scheduled backups. Operational scope is focused on website hosting and content delivery to support marketing and customer engagement functions, with configuration and governance managed internally by the small company IT resources. | |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Collect.chat | Legacy | Collect.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 | In 2021, 8x8 Office Solutions implemented Collect.chat on its public website. Collect.chat is deployed as a client-facing conversational widget and is used as a Chatbots and Conversational AI application to capture visitor inquiries and automate initial client intake for the Philippines based professional services firm. The implementation centers on website-embedded conversational flows and form style automation common to Collect.chat, including interactive question sequences, conditional logic to qualify prospects, and structured data capture for follow up. Operational scope is focused on external customer engagement and lead generation supporting sales and client service functions, with configuration and governance managed by internal staff through the Collect.chat administration interface. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce | eCommerce |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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