List of Collect.chat Customers
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Since 2010, our global team of researchers has been studying Collect.chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Collect.chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Collect.chat for Chatbots and Conversational AI include: MothersonSumi INfotech & Designs Limited (MIND), a India based Professional Services organisation with 1400 employees and revenues of $10.50 billion, Indium Software, a United States based Professional Services organisation with 5000 employees and revenues of $1.25 billion, Canaan Inc., a China based Manufacturing organisation with 346 employees and revenues of $784.6 million, Fidelis Technology Services, a India based Professional Services organisation with 2700 employees and revenues of $670.0 million, Progyny Inc, a United States based Professional Services organisation with 311 employees and revenues of $501.0 million and many others.
Contact us if you need a completed and verified list of companies using Collect.chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Collect.chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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13sqft | Retail | 50 | $5M | India | Collect.chat | Collect.chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 13sqft deployed Collect.chat on its public website. Collect.chat is used as a customer-facing conversational layer, classified under Chatbots and Conversational AI, to support website customer engagement and lead capture functions.
The implementation uses the Collect.chat embedded web widget model, with the application hosting conversational flows and collecting structured responses in the vendor dashboard. Functional capabilities configured include conversational forms and scripted decision-tree flows, configured to guide visitors through inquiry capture and basic qualification workflows consistent with Chatbots and Conversational AI patterns.
Operational ownership is concentrated with web and marketing stakeholders at 13sqft, who manage content and flow updates directly within the Collect.chat admin console. Deployment is limited to the public website, implemented via the site embed, with governance centered on flow versioning and periodic content refreshes to align chat prompts with marketing campaigns.
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360Digitmg Malaysia | Professional Services | 560 | $65M | Malaysia | Collect.chat | Collect.chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 360Digitmg Malaysia deployed Collect.chat on their website to introduce a Chatbots and Conversational AI capability for client engagement and lead capture. Collect.chat is implemented as an embedded conversational widget providing scripted flows, conversational forms, and conditional response branching to qualify inbound inquiries. The implementation focuses on website contact and pre-sales qualification workflows that feed marketing and sales engagement processes.
Configuration and content governance are managed within Collect.chat, with marketing teams owning conversation scripts and iterative updates to question logic and routing rules. Operational scope is the corporate website audience in Malaysia, supporting functions in marketing, demand generation, and sales intake. The Collect.chat implementation emphasizes low code conversational orchestration consistent with Chatbots and Conversational AI deployments for professional services websites.
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6Wind | Professional Services | 40 | $5M | France | Collect.chat | Collect.chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, 6Wind implemented Collect.chat on its public website. Collect.chat is used as a Chatbots and Conversational AI solution to present conversational forms, initial visitor qualification, and automated FAQ interactions on product and contact pages.
The deployment is web-embedded and managed centrally by the company’s digital marketing and website operations, with configuration focused on dialogue scripting, conditional logic, and form capture to collect contact information and surface intent. Implementation follows standard Chatbots and Conversational AI workflows for small professional services firms and supports marketing, sales, and customer support functions.
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7 Miles Per Second | Professional Services | 50 | $5M | India | Collect.chat | Collect.chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 7 Miles Per Second deployed Collect.chat on their public website to introduce a conversational touchpoint for visitor engagement. Collect.chat was implemented as a Chatbots and Conversational AI solution to capture inquiries, present guided conversational flows, and replace or augment static web forms for initial customer contact.
The implementation centered on embedding the Collect.chat widget in the site front end, configuring conversational scripts and conditional logic to qualify visitors and collect contact information. Operational ownership was aligned to marketing and client-facing teams who maintain dialogue content and perform iterative tuning, while the technical deployment remained lightweight and web-centric. This work emphasized common Chatbots and Conversational AI capabilities such as conversational form substitution, conditional branching, and lead capture workflows.
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8A.M.Coffee | Retail | 10 | $1M | Singapore | Collect.chat | Collect.chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 8A.M.Coffee implemented Collect.chat on its public website, deploying Collect.chat as a Chatbots and Conversational AI solution to handle visitor engagement. The deployment uses the Collect.chat embedded conversational widget on https://www.amcoffeedistributor.com/ to present conversational forms, scripted Q&A flows, and automated reply sequences that initiate customer conversations and capture contact information.
Configuration focused on standard Chatbots and Conversational AI capabilities, including form-based lead capture, conditional routing of conversation paths, and webhook-ready response templates consistent with category functionality. Operational coverage is the online storefront and customer support touchpoint for this 10-employee retail organization, with governance assigned to an internal administrator responsible for maintaining bot scripts, updating conversational content, and managing the website embed and access credentials.
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Professional Services | 10 | $2M | Philippines | Collect.chat | Collect.chat | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 50 | $5M | United States | Collect.chat | Collect.chat | Chatbots and Conversational AI | 2021 | n/a |
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Manufacturing | 60 | $8M | United States | Collect.chat | Collect.chat | Chatbots and Conversational AI | 2020 | n/a |
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Retail | 11 | $5M | United States | Collect.chat | Collect.chat | Chatbots and Conversational AI | 2019 | n/a |
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Construction and Real Estate | 20 | $2M | United States | Collect.chat | Collect.chat | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating Collect.chat
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