8x8
675 Creekside Way,
Campbell, 95008, CA,
United States
Campbell, 95008, CA,
United States
1 408-727-1885
Professional Services
8x8 Technographics
8x8 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 8x8 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1942 8x8 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 8x8 has purchased the following applications: Stampli AP Automation Platform for AP Automation in 2018, Fiverr Enterprise for Contingent Labor Management in 2025, Wolters Kluwer CCH Tagetik for Lease Accounting for Lease Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 8x8 is running and its propensity to invest more and deepen its relationship with Stampli , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 8x8 revenues, which have grown to $730.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 8x8 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
8x8 Tech Stack and Enterprise Applications
8x8 ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stampli | Legacy | Stampli AP Automation Platform | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, 8x8 implemented Stampli AP Automation Platform to centralize accounts payable processing and standardize invoice-to-pay workflows. The deployment aligned Stampli AP Automation with the company's AP organization, targeting accounts payable operations and vendor payment orchestration.
Stampli AP Automation Platform was configured to manage invoice capture, review and approval routing, and automated posting into the ERP, with AP accountants processing AP invoices +150 weekly from Stampli to import into NetSuite. The implementation handled preparation of weekly payment runs including AMEX, wires and FX, and was used to coordinate vendor communications to resolve invoice exceptions.
Integration with NetSuite was a core element of the operational flow, with invoice records exported from Stampli into NetSuite for financial posting and reconciliation. Operational coverage included AP accounting staff executing invoice intake, payment execution, monthly vendor accruals and reconciliation, and the Stampli AP Automation Platform provided transaction orchestration across those functions.
Governance was organized around a weekly payment cadence and monthly vendor accrual and reconciliation processes, with the platform supporting quarterly audit activities. Role based approval workflows and audit trails within Stampli AP Automation Platform reinforced controls for vendor inquiries and audit readiness.
|
|
|
|
|
ERP Financial | ERP |
|
2015 | 2016 |
|
|
|
|
|
Expense Management | ERP |
|
2012 | 2012 |
|
|
|
|
|
Subscription and Recurring Billing | ERP |
|
2019 | 2019 |
|
8x8 HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiverr | Legacy | Fiverr Enterprise | Contingent Labor Management | HCM | n/a | 2025 | 2025 |
In 2025, 8x8 implemented Fiverr Enterprise as its Contingent Labor Management solution after discovering Fiverr Pro while evaluating an in-house build, addressing persistent contractor management friction. 8x8 is a cloud contact center and unified communications provider that relies on a mixed workforce of W2 employees, independent contractors, and consultants, and the Fiverr Enterprise deployment targeted those contingent labor workflows company wide.
The Fiverr Enterprise implementation centralized core contingent labor capabilities including contractor onboarding, a single repository for NDAs and agreements, standardized payment term options, and timesheet and payment controls to ensure accurate and timely freelancer payouts. Managers were enabled to self-serve engagement with freelancers, removing previous bottlenecks, and the Full Fiverr Enterprise feature set was configured to support direct business to freelancer relationships and documentation retention for legal review reduction.
Operationally the project consolidated a fragmented stack that previously spanned three different platforms into a single Contingent Labor Management platform, reducing dependence on staffing agency intermediaries and high MSP software costs. The rollout focused on procurement and hiring managers across the business, and the deployment covered everyday contractor interactions with dozens of freelancers, while legal involvement in routine agreements and signatures was minimized.
Governance shifted toward decentralized manager-driven contractor onboarding with centralized document retention and standardized payment processes, enabling faster time to value for individual managers. Reported outcomes explicitly included cost reduction, improved control over contractor engagements, faster time to value, and higher contractor satisfaction due to accurate, timely payments and flexible payment terms.
|
8x8 ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wolters Kluwer | Legacy | Wolters Kluwer CCH Tagetik for Lease Accounting | Lease Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, 8x8 implemented Wolters Kluwer CCH Tagetik for Lease Accounting as its Lease Management solution. The program was executed under the Sr. Manager, Business Systems (Financial Applications) and targeted centralizing lease accounting processes for Finance, Billing and Invoicing functions across the company.
The deployment emphasized core lease accounting modules consistent with Lease Management implementations, including a centralized lease contract repository, lease accounting engine for IFRS 16 and ASC 842 calculations, automated journal generation for month-end close, amortization schedules and disclosure-ready reporting. Configuration work focused on lease data normalization, calculation of lease liabilities and right-of-use assets, and automation of accounting entries to support the general ledger close process.
The Wolters Kluwer CCH Tagetik for Lease Accounting implementation was aligned with 8x8s broader financial application architecture, which included NetSuite ERP, unified invoicing and billing systems, and middleware for enterprise integrations. The deployment was positioned to support downstream posting and reconciliation workflows within the finance stack and to integrate with existing invoicing and billing operational processes.
Governance and rollout used established controls and change management practices, with Financial Applications leadership managing SOX controls and compliance across Billing and ERP teams. Agile delivery practices introduced by the Sr. Manager were applied to prioritize workstreams, manage onshore and offshore engineering resources, and sequence lease data onboarding and accounting close integration.
|
8x8 AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2016 | 2016 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
8x8 Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2018 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2018 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2016 | 2017 |
|
8x8 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
8x8 Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
8x8 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2018 | 2018 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2019 | 2019 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2018 | 2018 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2019 | 2019 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Call Center | CRM |
|
2019 | 2019 |
|
|
|
|
|
Call Center | CRM |
|
2020 | 2020 |
|
|
|
|
|
CRM | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation, Sales Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2015 | 2015 |
|
8x8 EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2018 | 2019 |
|
8x8 ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
8x8 Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2020 | 2021 |
|
8x8 SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incentive Compensation Management | SPM |
|
2019 | 2020 |
|
8x8 PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
API Management, iPaaS (Integration Platform as a Service) | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
8x8 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
8x8 CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at 8x8
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Vice President of Marketing Optimization (Global) | VP | Marketing | |
|
|
|
Chief Marketing Office | CXO | Marketing | |
|
|
|
Chief Products Office | CXO | Finance | |
|
|
|
Senior Director ML, AI and Analytics | Director | IT | |
|
|
|
CFO | CXO | Finance | |
|
|
|
Senior Vice President, WW Sales | VP | Sales | |
|
|
|
VP of Sales | VP | Sales | |
|
|
|
VP, Global Sales Strategy and Operations | VP | Sales | |
|
|
|
Senior Vice President Global Sales | VP | Sales | |
|
|
|
Director Global Support Operations | Director | Finance | |
|
|
|
Head of Global HR Operations | Director | HR | |
|
|
|
Chief Executive Officer | CXO | Finance | |
|
|
|
Senior Director of HR - Head of HR | Director | HR | |
|
|
|
Director of Human Resources | Director | HR | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Chief Marketing Officer | CXO | Marketing | |
|
|
|
Chairman & CTO | CXO | Finance | |
|
|
|
AR and Collections Analyst | Manager | Finance | |
|
|
|
Enterprise Billing Analyst | Manager | Finance | |
|
|
|
Manager, Global Credit & Collections | Manager | Finance | |
|
|
|
Senior Billing Operations Manager | Manager | Finance | |
|
|
|
Director, Global Credit & Collections | Director | Finance | |
|
|
|
Senior Director, Global Customer Engagement | Director | Customer Service | |
|
|
|
Director Customer Support | Director | Customer Service | |
|
|
|
GVP & Chief Customer Advocate | CXO | Customer Service | |
|
|
|
Director, Quality & Customer Experience | Director | Customer Service | |
|
|
|
Lead - Customer Care | Manager | Customer Service | |
|
|
|
Director of Customer Service | Director | Customer Service | |
|
|
|
Chief Customer Officer | CXO | Customer Service | |
|
|
|
Senior Manager, Customer Success | Manager | Customer Service | |
|
|
|
Group Vice President Technical Services and Support | VP | Finance | |
|
|
|
Senior Salesforce Administrator | Manager | Marketing | |
|
|
|
Director, Quality Engineering | Director | IT | |
|
Apps Being Evaluated by 8x8 Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 8x8 IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 8x8 digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD 8x8 Technographics
8x8 is a Professional Services organization based in United States,
with around 1942 employees and annual revenues of $730.0 million.
8x8 operates a diverse technology stack with applications such as
Stampli AP Automation Platform, Fiverr Enterprise and Wolters Kluwer CCH Tagetik for Lease Accounting,
covering areas like AP Automation, Contingent Labor Management and Lease Management.
8x8 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stampli, Fiverr and Wolters Kluwer.
8x8 recently adopted applications including
Fiverr Enterprise in 2025, Oracle Cloud Infrastructure in 2025 and Zoominfo Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 8x8’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 8x8’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 8x8 technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.