AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

911 Restoration Tech Stack and Enterprise Applications

911 Restoration AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Smartsupp.com Legacy Smartsupp.com Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, 911 Restoration deployed Smartsupp.com on its website to provide live chat and automated messaging. 911 Restoration uses Smartsupp.com in the Chatbots and Conversational AI category to support customer engagement and lead capture for its professional services operations, with the Smartsupp.com client-side chat widget embedded across public site pages to enable real-time visitor engagement and persistent chat transcripts. The implementation emphasized core Smartsupp.com capabilities including the live chat widget, automated greeting sequences, message templates, and session transcript capture. Configuration and operational control were maintained by a small internal team, aligning chat availability with business hours, routing inbound inquiries to service coordinators, and retaining chat logs for follow up and operational review, supporting customer service and online lead intake on the company website.
911 Restoration Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2016 2016
Collaboration Collaboration 2022 2022
911 Restoration CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2023 2023
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2022 2022
Tag Management CRM 2016 2016
911 Restoration ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
911 Restoration IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2017 2017

IT Decision Makers and Key Stakeholders at 911 Restoration

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 911 Restoration Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 911 Restoration IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 911 Restoration digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 911 Restoration Technographics
911 Restoration is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.
911 Restoration operates a diverse technology stack with applications such as Smartsupp.com, Google Workspace (Formerly Google G-Suite) and FreshDesk Customer Support, covering areas like Chatbots and Conversational AI, Collaboration and Customer Support.
911 Restoration has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Smartsupp.com, Google and Freshworks.
911 Restoration recently adopted applications including FreshDesk Customer Support in 2023, Microsoft Azure Cloud Services in 2023 and Slack Connect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 911 Restoration’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 911 Restoration’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 911 Restoration technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.