Sunrise, 33351-8025, FL,
United States
911 Restoration Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 911 Restoration and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 911 Restoration employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 911 Restoration has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2023, Smartsupp.com for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 911 Restoration is running and its propensity to invest more and deepen its relationship with Microsoft , Smartsupp.com , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 911 Restoration revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 911 Restoration intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 | ||
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Content Delivery Network | IaaS |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Smartsupp.com | Legacy | Smartsupp.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 | In 2019, 911 Restoration deployed Smartsupp.com on its website to provide live chat and automated messaging. 911 Restoration uses Smartsupp.com in the Chatbots and Conversational AI category to support customer engagement and lead capture for its professional services operations, with the Smartsupp.com client-side chat widget embedded across public site pages to enable real-time visitor engagement and persistent chat transcripts. The implementation emphasized core Smartsupp.com capabilities including the live chat widget, automated greeting sequences, message templates, and session transcript capture. Configuration and operational control were maintained by a small internal team, aligning chat availability with business hours, routing inbound inquiries to service coordinators, and retaining chat logs for follow up and operational review, supporting customer service and online lead intake on the company website. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 | |||
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2022 | 2022 |
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