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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

99Bill
Location
36th Floor, Tower 1, Lujiazui Century Financial Plaza, No. 729 South Yanggao Road,
Shanghai, 200127,
China
Website
https://www.99bill.com/
Phone
86 21-6187-1299
Artw industry
Banking and Financial Services
Employee
Revenue

99Bill Technographics

99Bill Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by 99Bill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 99Bill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that 99Bill has purchased the following applications: Live800 Live Chat for Chatbots and Conversational AI in 2016, Joomla 3.9 for Web Content Management in 2016, Google Tag Manager for Tag Management in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems 99Bill is running and its propensity to invest more and deepen its relationship with Live800 , Joomla , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing 99Bill revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 99Bill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

99Bill Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Live800 Legacy Live800 Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, 99Bill implemented Live800 Live Chat on its public website to provide real-time customer engagement for its Banking and Financial Services operations in China. The deployment uses Live800 Live Chat, classified as Chatbots and Conversational AI, to surface live messaging capabilities directly to web visitors and route inbound inquiries to online support staff. Live800 Live Chat was configured as a web-embedded chat widget and agent-facing console, delivering real-time messaging, visitor presence detection, scripted responses, and chat transcript capture. Functional coverage centers on customer service workflows, front-office online support, and web-sales inquiry handling, aligned with standard Chatbots and Conversational AI capabilities such as session routing, queueing, and agent handoff. Operational ownership and governance were aligned with 99Bill customer support teams, with rollout focused on the corporate website and procedures adjusted to include chat routing rules, agent escalation workflows, and transcript-based case documentation. The implementation narrative emphasizes Live800 Live Chat as the primary conversational interface on 99Bill web properties, supporting online customer engagement and service intake.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Joomla Legacy Joomla 3.9 Web Content Management Content Management n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2025 2025
Database Management IaaS 2014 2014
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2011 2011
IT Decision Makers and Key Stakeholders at 99Bill
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 99Bill Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 99Bill Technographics

99Bill is a Banking and Financial Services organization based in China, with around 1200 employees and annual revenues of $200.0 million.

99Bill operates a diverse technology stack with applications such as Live800 Live Chat, Joomla 3.9 and Google Tag Manager, covering areas like Chatbots and Conversational AI, Web Content Management and Tag Management.

99Bill has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Live800, Joomla and Google.

99Bill recently adopted applications including Tencent Cloud GCC in 2025, Google Tag Manager in 2024 and Live800 Live Chat in 2016, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 99Bill’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 99Bill’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete 99Bill technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.