Southborough, 01772, MA,
United States
Hospitality Insurance Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hospitality Insurance Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36 Hospitality Insurance Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hospitality Insurance Group has purchased the following applications: Finys Billing for Insurance Billing Administration in 2020, Finys BI for Analytics and BI in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hospitality Insurance Group is running and its propensity to invest more and deepen its relationship with Innovative Computer Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hospitality Insurance Group revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hospitality Insurance Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Innovative Computer Systems | Legacy | Finys Billing | Insurance Billing Administration | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Hospitality Insurance Group implemented Finys Billing. The Insurance Billing Administration deployment consolidated the insurer's core policy administration, claims, and billing functions across seven states, covering Commercial Property, General Liability, and Liquor Liability lines of business.
The project used Finys Design Studio to configure quoting ahead of the full rollout, enabling underwriters to begin quoting on Finys Billing roughly one year before full system activation. Finys Billing was configured with a rules engine that removed spreadsheet dependent calculations, and the policy administration, claims, and billing modules were implemented to centralize underwriting workflows and payment processing.
Marias Technology acted as the technical implementation partner, defining requirements, developing test plans, and translating Hospitality Insurance Group business needs into Finys system specifications. The program launched all seven states and multiple lines of business simultaneously, simplifying agent and broker interactions by avoiding a patchwork of staggered processes.
Governance and change management emphasized staged feature exposure, leadership coaching on user expectations, and vendor supported configuration changes. The go live was reported as remarkably smooth and stable, underwriting teams adopted the system quickly, and the insurer is planning portal and mobile access alongside a business owners policy offering to expand into standard markets.
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Insurance Claims Management | ERP Services and Operations |
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2020 | 2020 |
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Insurance ERP | ERP Services and Operations |
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2020 | 2020 |
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Insurance Policy Administration | ERP Services and Operations |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Innovative Computer Systems | Legacy | Finys BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020 Hospitality Insurance Group implemented Finys BI to provide an Analytics and BI layer alongside core Finys Suite functionality. The deployment covered underwriting, policy administration, claims, and billing for Commercial Property, General Liability, and Liquor Liability across seven states, with underwriting and agent workflows explicitly in scope.
The implementation used Finys Design Studio to configure product logic and a rules engine that eliminated spreadsheet work for underwriters, enabling on-system calculations and code derivation. Finys BI was deployed to surface reporting and analytics from those configured workflows, and the quoting function was staged to go live almost a year ahead of full production to accelerate user adoption and reduce change friction.
Marias Technology supported requirement definition, system testing, and translation of business needs into Finys specifications, compensating for Hospitality Insurance Group having one internal technical resource. The program ran about 18 months from agreement signing to full implementation of the named lines and states, and the team launched all states and lines simultaneously rather than phasing by geography or product.
Governance and rollout emphasized change management from executive coaching to phased functional exposure, which accelerated user confidence and operational stability. Finys BI and the Finys Suite modules policy administration, claims, billing and Design Studio were presented under a commercial model tied to a percentage of premium, and the project delivered a stable, smooth go live with underwriters reporting improved efficiency and confidence on the system.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2023 | 2023 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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