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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Finys BI Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
American Surety Company Insurance 30 $18M United States Innovative Computer Systems Finys BI Analytics and BI 2020 n/a
In 2020, American Surety Company engaged Finys BI to support a new Miscellaneous Surety division, using Finys BI to deliver Analytics and BI alongside billing, claims, financials, accounting, and reporting capabilities. The engagement began in November 2020 when the project development lead attended a Finys demonstration that used American Surety Company data to show Bond Management, Billing, Documents, Diary, Agency Management, payment processing, and financial reporting workflows. Finys configured a dedicated testing environment and delivered a functionally accurate, configurable implementation that American Surety used for user acceptance testing. Implemented modules included billing, claims processing, core financials and accounting, document and diary management, agency management screens, and payment processing for agencies and applicants, with reporting surfaced through the Finys BI application. The project team documented existing workflows, captured a gap list during UAT in early 2021, and used that list to prioritize a phased production rollout. Architecturally, American Surety did not adopt the Finys front end for bond issuance and instead used a separately contracted bond issuance system, requiring Finys to build an interface and perform data migration from the bond system into Finys BI. Finys demonstrated an initial data migration and iteratively refined the integration to align with American Surety workflows. The rollout included an agency pilot that began May 15, 2022 and a production go live in June 2022, and Finys teams were responsible for infrastructure, security, database operations, and integration stability as described by the customer. Governance and operations were formalized through documented process mapping, UAT, a prioritized gap list, and phased deployment to accommodate limited initial premium volume. The customer reported that a prelaunch service interruption was resolved with all hands on deck and that the agency pilot proceeded successfully, with the go live described as everything went off without a hitch. Ongoing signals cited by the customer include short maintenance windows that took 15 minutes in one instance, steady update cadence in UAT, low turnover on the Finys side, and reported outcomes of solid performance, measurable value, and peace of mind.
Farmers of Salem Insurance 60 $40M United States Innovative Computer Systems Finys BI Analytics and BI 2020 n/a
In 2020, Farmers of Salem implemented Finys BI in the Analytics and BI category, with Innovative Computer Systems listed as the vendor. The deployment emphasized web-based portals and self-service interfaces for policyholders and agents, enabling online policy registration, document retrieval, bill payment, and claims reporting. The implementation covered personal lines modules for Homeowners, Personal Umbrella, and Combination Dwelling, with commercial rollout beginning with Business Owners Policy and Commercial Package planned next. On the policy side Finys BI was configured with declarations, rating algorithms, rate data tables, endorsement forms, Lookup Lists, and a smart model, much of the configuration built using the Finys Design Studio and validated with test cases. Claims capabilities delivered within Finys BI included coverage-specific payment tracking and the ability to record per-coverage payment detail while issuing a single check, preserving actuarial and rating granularity. The claims module also captured expense-reporting details for in-house adjusters, outside adjusters, engineers, roofers, and attorneys, and extended self-service so policyholders and agents can view claim receipt, claim number, and staff assignments, which reduced inbound claims calls. The project incorporated online and batch integrations and provided operational coverage across policy, billing, claims, and reporting workflows, supporting writing in New Jersey, Pennsylvania, Maryland, and Delaware. Agents use an agent portal to issue policies and obtain forms, while insureds use a customer portal to register policies, retrieve documents, pay bills, and report claims. Governance and rollout were organized through biweekly full-team calls and weekly breakout sessions for policy, billing, claims, and reports, with Finys team leads such as Lee Simmons and Steve Pierce participating in release reviews and ticket triage. The implementation emphasized collaborative configuration, iterative release communication, and Design Studio driven rating and testing, and Farmers of Salem reported agent adoption of the interface and responsive vendor engagement including the addition of extra state filings during the engagement.
Hospitality Insurance Group Insurance 36 $10M United States Innovative Computer Systems Finys BI Analytics and BI 2020 n/a
In 2020 Hospitality Insurance Group implemented Finys BI to provide an Analytics and BI layer alongside core Finys Suite functionality. The deployment covered underwriting, policy administration, claims, and billing for Commercial Property, General Liability, and Liquor Liability across seven states, with underwriting and agent workflows explicitly in scope. The implementation used Finys Design Studio to configure product logic and a rules engine that eliminated spreadsheet work for underwriters, enabling on-system calculations and code derivation. Finys BI was deployed to surface reporting and analytics from those configured workflows, and the quoting function was staged to go live almost a year ahead of full production to accelerate user adoption and reduce change friction. Marias Technology supported requirement definition, system testing, and translation of business needs into Finys specifications, compensating for Hospitality Insurance Group having one internal technical resource. The program ran about 18 months from agreement signing to full implementation of the named lines and states, and the team launched all states and lines simultaneously rather than phasing by geography or product. Governance and rollout emphasized change management from executive coaching to phased functional exposure, which accelerated user confidence and operational stability. Finys BI and the Finys Suite modules policy administration, claims, billing and Design Studio were presented under a commercial model tied to a percentage of premium, and the project delivered a stable, smooth go live with underwriters reporting improved efficiency and confidence on the system.
Insurance 40 $10M United States Innovative Computer Systems Finys BI Analytics and BI 2018 n/a
Insurance 20 $2M United States Innovative Computer Systems Finys BI Analytics and BI 2018 n/a
Insurance 1000 $500M United States Innovative Computer Systems Finys BI Analytics and BI 2011 n/a
Insurance 60 $100M United States Innovative Computer Systems Finys BI Analytics and BI 2013 n/a
Insurance 10 $1M United States Innovative Computer Systems Finys BI Analytics and BI 2018 n/a
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FAQ - APPS RUN THE WORLD Finys BI Coverage

Finys BI is a Analytics and BI solution from Innovative Computer Systems.

Companies worldwide use Finys BI, from small firms to large enterprises across 21+ industries.

Organizations such as Virginia Farm Bureau Insurance, Wayne Insurance Group, Farmers of Salem, American Surety Company and Mennonite Mutual Insurance are recorded users of Finys BI for Analytics and BI.

Companies using Finys BI are most concentrated in Insurance, with adoption spanning over 21 industries.

Companies using Finys BI are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Finys BI across Americas, EMEA, and APAC.

Companies using Finys BI range from small businesses with 0-100 employees - 87.5%, to mid-sized firms with 101-1,000 employees - 12.5%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Finys BI include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Finys BI customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Analytics and BI.