London, SE1 7UT,
United Kingdom
Radisson Hotel Group UK Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Radisson Hotel Group UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Radisson Hotel Group UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Radisson Hotel Group UK has purchased the following applications: Sojern for Guest Management in 2021, Zoom Video Webinar for Event Management in 2020, Coveo Qubit CommerceAI for Personalization and Product Recommendations in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Radisson Hotel Group UK is running and its propensity to invest more and deepen its relationship with Sojern , Zoom Video Communications , Coveo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Radisson Hotel Group UK revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Radisson Hotel Group UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom Video Webinar | Event Management | Collaboration | n/a | 2020 | 2020 |
In 2020, Radisson Hotel Group UK deployed Zoom Video Webinar as part of its Event Management offerings to enable hybrid corporate meetings and large-scale conferences. The initial rollout began as a 50-hotel pilot with a stated goal to expand to over 450 properties across Europe, the Middle East, and Africa, focusing on meetings and events operations and corporate event planners.
Radisson configured Zoom Video Webinar alongside room-based Zoom Rooms infrastructure to deliver broadcast and large-attendee webinar capabilities together with in-room collaboration. The deployment emphasized integrated HD video, multi-channel audio, wireless content sharing, and interactive whiteboarding and annotation features to support both presenter-led webinars and interactive breakout sessions, with security settings tuned for disruption-free events.
Venue-level components were standardized to ensure a consistent guest experience, including Logitech MeetUp conference cameras, high-quality displays or projector options, portable loudspeakers, wireless presentation clickers, and provisioned chargers and adapters on request. Radisson also provisioned reliable high-speed internet with dedicated broadband available on request to support simultaneous local room streams and centrally hosted webinar sessions across multiple satellite locations.
Governance and service delivery were restructured into a hybrid meeting services offering developed in collaboration with Zoom, enabling event planners to book coordinated multi-venue experiences and to limit large gatherings while maintaining professional production values. The implementation explicitly targets benefits such as reduced travel costs, lower risk of coronavirus exposure, reduced environmental impact, greater convenience and flexibility for planners, multi-venue event support, and a more professional in-person experience than home office setups, aligning the Zoom Video Webinar deployment with Radisson Hotel Group UK’s Event Management capabilities.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coveo | Legacy | Coveo Qubit CommerceAI | Personalization and Product Recommendations | eCommerce | n/a | 2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Real-Time Transportation Visibility | SCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2022 | 2022 |
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Supplier Relationship Management | Procurement |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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