Porto Belo, 88210-000, SC,
Brazil
A. Angeloni & Cia Ltda Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by A. Angeloni & Cia Ltda and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 A. Angeloni & Cia Ltda employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A. Angeloni & Cia Ltda has purchased the following applications: Linx Core for Point Of Sale in 2017, NeoAssist Data and Insights for Analytics and BI in 2022, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A. Angeloni & Cia Ltda is running and its propensity to invest more and deepen its relationship with Linx , NeoAssist , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A. Angeloni & Cia Ltda revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A. Angeloni & Cia Ltda intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linx | Legacy | Linx Core | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, A. Angeloni & Cia Ltda implemented Linx Core. Linx Core is a Point Of Sale application and A. Angeloni is a Brazil-based retail operator with approximately 1400 employees, listed as a customer on the Linx website.
The Linx Core deployment for a retail environment typically centers on core transaction processing, cashier and shift management, sales capture, pricing and promotions, fiscal reporting, and point-of-sale inventory updates. For A. Angeloni the implementation narrative emphasizes Linx Core as the transactional anchor linking front-of-store sales workflows with commercial and operational processes.
Architecturally the implementation aligns with Point Of Sale patterns that connect store POS terminals to centralized commercial management and inventory control, providing consolidated sales reporting and audit trails for finance and store operations. Functional modules implemented or implied by the deployment include sales transaction engine, product and price master, cashier control, fiscal documentation, and retail reporting modules.
Operational scope covered by the Linx Core deployment encompasses retail operations functions such as store sales, merchandising support, stock reconciliation, and finance reconciliation workflows, with governance points around cashier procedures and fiscal compliance. The presence of Linx Core on the vendor customer list confirms A. Angelonis adoption of a dedicated Point Of Sale platform to standardize front-line retail transaction and reporting capabilities.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NeoAssist | Legacy | NeoAssist Data and Insights | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, A. Angeloni & Cia Ltda deployed NeoAssist Data and Insights to centralize customer service analytics and to monitor KPIs TMA, TMR, TME, and CSAT across its contact-center and CRM operation in Brazil. NeoAssist Data and Insights was implemented as an Analytics and BI layer, delivering Power BI-based dashboards that consolidate contact-center performance indicators for operational decision making.
The implementation focused on centralized dashboards and KPI monitoring, presenting trend visualizations and operational reports that surface queue metrics, handling times, and resolution performance. NeoAssist Data and Insights provided structured views for supervisors and managers to analyze Tempo Medio de Atendimento, Tempo Medio de Resolucao, Tempo Medio de Espera, and CSAT scores, enabling routine analysis and faster incident triage.
Operational scope covered contact-center and customer service functions within Angeloni, with dashboards used by frontline supervisors and contact-center management to inform daily operations. The analytics layer is credited with driving faster decisions and operational improvements, with an explicit 40% reduction in Tempo Medio de Resolucao and large drops in wait and handling times reported following the rollout.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 A. Angeloni & Cia Ltda deployed Microsoft 365 to address organization-wide Collaboration needs. Public site references show Microsoft 365 is in use on their website, indicating the cloud productivity suite is part of their external and internal tooling footprint.
The Microsoft 365 deployment centers on Collaboration capabilities common to the suite, including cloud email and calendaring, team communication, content collaboration, and file sync and sharing. Microsoft 365 is used to provide integrated productivity experiences across messaging, document collaboration, and web-facing content components.
Operational coverage focuses on core business functions such as corporate communications, merchandising coordination, store operations collaboration, and office productivity. Governance is organized around centralized administration and policy controls for user accounts, content access, and collaboration workflows, with web asset references tied into the same Microsoft 365 tenancy for unified management of internal and public-facing collaboration resources.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Campaign Management | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2011 | 2011 |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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