A C E P Technographics
A C E P Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by A C E P and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26 A C E P employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A C E P has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2015, Optimizely Search & Navigation (ex Episerver Find) for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A C E P is running and its propensity to invest more and deepen its relationship with LivePerson , Microsoft , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A C E P revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A C E P intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
A C E P Tech Stack and Enterprise Applications
A C E P AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, A C E P implemented LivePerson Conversational Cloud on their website. The deployment uses LivePerson Conversational Cloud as a web messaging layer to capture visitor intent and deliver automated conversational workflows, aligning the implementation with the Chatbots and Conversational AI category and focusing on customer engagement and visitor self service on acep.org.
Configuration centers on conversational bot workflows, message routing and live agent handoff, with conversation state and session context retained to preserve continuity across exchanges. The implementation includes standard Chatbots and Conversational AI capabilities such as automated response engines, intent classification and reporting dashboards for conversational analytics and monitoring.
Operational coverage is scoped to the public website and is managed centrally by the organization, with governance focused on conversational script updates, escalation rules and template maintenance. Rollout was site embedded rather than a cross platform integration, and the LivePerson Conversational Cloud instance serves as the primary front line for web‑based visitor interactions.
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A C E P Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, A C E P implemented Microsoft 365 to establish a cloud-first Collaboration foundation across its 26-person organization in France. The Microsoft 365 deployment was provisioned as a centralized tenant to provide core Collaboration capabilities including enterprise email, real-time chat and meetings, and cloud-hosted file storage and team sites.
Functional configuration centered on Microsoft 365 modules commonly used for Collaboration, with Exchange Online for organization email, Microsoft Teams for messaging and meetings, and SharePoint Online and OneDrive for document management and site content. The implementation covers administrative and project coordination functions across the company, with centralized user provisioning, role-based access controls, and shared site permission structures; the organization is noted as using Microsoft 365 on their website.
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A C E P Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Optimizely Search & Navigation (ex Episerver Find) | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019, A C E P implemented Optimizely Search & Navigation (ex Episerver Find) on their public website. The deployment addresses the Application, Web and Enterprise Search category, providing site search and content discovery to support A C E P's construction and real estate audience in France. Optimizely Search & Navigation is configured to index public site content and surface relevance-controlled search results, including query suggestions and faceted navigation to improve content findability.
Deployment is delivered as a web-facing search layer integrated with the company website, with indexing pipelines and relevance controls operated by the web content and marketing functions. Functional modules in use align with Application, Web and Enterprise Search capabilities, specifically indexing and document ingestion, relevance tuning, autocomplete and result ranking, and faceted filtering. Governance centers on content tagging and ongoing relevance tuning workflows to maintain search quality across site sections, with operational ownership retained within content operations and marketing.
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Web Content Management | Content Management |
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2019 | 2019 |
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A C E P CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2019 | 2019 |
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A C E P ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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A C E P PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2018 | 2018 |
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A C E P IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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A C E P CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at A C E P
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by A C E P Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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