Burlington, 1803, MA,
United States
A.J. Rose Carpets & Flooring Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by A.J. Rose Carpets & Flooring and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 A.J. Rose Carpets & Flooring employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A.J. Rose Carpets & Flooring has purchased the following applications: Plex ERP for Manufacturing ERP in 2011, ReachLocal Live Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A.J. Rose Carpets & Flooring is running and its propensity to invest more and deepen its relationship with Plex Systems , ReachLocal , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A.J. Rose Carpets & Flooring revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A.J. Rose Carpets & Flooring intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Plex Systems | Legacy | Plex ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, A.J. Rose Carpets & Flooring implemented Plex ERP. The deployment focused on operationalizing Manufacturing ERP capabilities for a 20-employee U.S. carpet and flooring manufacturer, targeting core shop floor and back-office coordination.
Plex ERP was configured to support manufacturing execution workflows, production scheduling, inventory management, purchasing, quality management, and core financials. The implementation used a cloud-hosted, role-based architecture accessible from shop floor terminals and administrative desktops, enabling real-time production visibility and transactional processing across operations and accounting. Governance centered on operations and finance, with process standardization for production routing, material issue and receipt procedures, and quality inspection workflows to align day-to-day shop floor activity with transactional financial posting.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReachLocal | Legacy | ReachLocal Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, A.J. Rose Carpets & Flooring deployed ReachLocal Live Chat on its public website. ReachLocal Live Chat is used as a Chatbots and Conversational AI solution to provide real time customer engagement and capture sales leads directly from web visitors.
The implementation is a site embedded, cloud hosted chat widget configured for real time messaging, pre chat lead capture forms, and transcript capture to support follow up. Operationally the chat supports customer service and sales workflows for the small retail and installation business, with incoming conversations routed to internal staff for response and basic lead qualification. Governance is oriented around line level ownership by front office or sales staff, with simple escalation paths for complex inquiries and archived chat records to inform follow up.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2014 | 2014 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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