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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Michelin, an e2open customer evaluated Oracle Transportation Management

List of ReachLocal Live Chat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
A & A Contract Customs Brokers Distribution 3500 $950M Canada ReachLocal ReachLocal Live Chat Chatbots and Conversational AI 2016 n/a In 2016, A & A Contract Customs Brokers deployed ReachLocal Live Chat on its public website. The ReachLocal Live Chat application, classified under Chatbots and Conversational AI, is used to provide real-time visitor engagement and web channel lead capture for the company. The implementation centers on an embedded website chat widget configured to handle live agent sessions, scripted responses, and basic visitor context capture. Configuration aligns with Chatbots and Conversational AI functional patterns, including automated greeting flows, message templates for contact initiation, and session handoff to human agents for complex inquiries. Operational scope is focused on the corporate web channel for customer engagement, supporting customer service and sales intake workflows across the companys Canadian footprint. Governance and operational ownership sit with internal web operations and customer service teams, who manage chat scripts, agent routing rules, and day to day monitoring of chat activity.
A & M Manufacturing Co Manufacturing 10 $1M United States ReachLocal ReachLocal Live Chat Chatbots and Conversational AI 2022 n/a In 2022, A & M Manufacturing Co implemented ReachLocal Live Chat on its public website. The ReachLocal Live Chat deployment is categorized as Chatbots and Conversational AI and is positioned to support website-based customer engagement, inquiry handling, and basic lead capture for sales and support functions. The implementation uses an embedded chat widget provisioned through ReachLocal, configured with automated greetings, simple lead capture fields, and live agent transfer workflows consistent with Chatbots and Conversational AI functionality. Configuration scope covered site-level placement on key product and contact pages and lightweight administrative controls managed through the ReachLocal management interface, with no external system integrations specified.
A Plus Hardwood Floors Retail 10 $1M United States ReachLocal ReachLocal Live Chat Chatbots and Conversational AI 2022 n/a A Plus Hardwood Floors deployed ReachLocal Live Chat in 2022 on its public website to enable real-time customer engagement and inbound lead capture. The implementation uses ReachLocal Live Chat as a website-embedded conversational layer within the Chatbots and Conversational AI category, providing a front-line channel for prospect inquiries and basic customer support workflows. Configuration was sized to match a small retail operator, with the ReachLocal Live Chat widget activated across the site, business hours routing, scripted responses and lead capture forms to collect contact details for follow up. Operational responsibility is managed internally by company staff, covering sales and customer service functions, with chat transcripts and activity logs used for manual follow up and lightweight governance of response processes.
Transportation 137 $24M United States ReachLocal ReachLocal Live Chat Chatbots and Conversational AI 2011 n/a
Manufacturing 20 $2M United States ReachLocal ReachLocal Live Chat Chatbots and Conversational AI 2016 n/a
Banking and Financial Services 220 $20M Brazil ReachLocal ReachLocal Live Chat Chatbots and Conversational AI 2018 n/a
Automotive 25 $2M United States ReachLocal ReachLocal Live Chat Chatbots and Conversational AI 2016 n/a
Education 10 $1M United States ReachLocal ReachLocal Live Chat Chatbots and Conversational AI 2016 n/a
Professional Services 1 $1M United States ReachLocal ReachLocal Live Chat Chatbots and Conversational AI 2016 n/a
Construction and Real Estate 30 $3M United States ReachLocal ReachLocal Live Chat Chatbots and Conversational AI 2020 n/a
Showing 1 to 10 of 442 entries

Buyer Intent: Companies Evaluating ReachLocal Live Chat

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FAQ - APPS RUN THE WORLD ReachLocal Live Chat Coverage

ReachLocal Live Chat is a Chatbots and Conversational AI solution from ReachLocal.

Companies worldwide use ReachLocal Live Chat, from small firms to large enterprises across 21+ industries.

Organizations such as Westchester Medical Center, Thorntons, A & A Contract Customs Brokers, Next Kraftwerke Germany and Tiger Machinery Company LLC are recorded users of ReachLocal Live Chat for Chatbots and Conversational AI.

Companies using ReachLocal Live Chat are most concentrated in Healthcare, Retail and Distribution, with adoption spanning over 21 industries.

Companies using ReachLocal Live Chat are most concentrated in United States, Canada and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ReachLocal Live Chat across Americas, EMEA, and APAC.

Companies using ReachLocal Live Chat range from small businesses with 0-100 employees - 78.05%, to mid-sized firms with 101-1,000 employees - 18.55%, large organizations with 1,001-10,000 employees - 3.17%, and global enterprises with 10,000+ employees - 0.23%.

Customers of ReachLocal Live Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ReachLocal Live Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.