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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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A Nossa Aposta Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blinger Legacy Blinger Customer Support CRM n/a 2018 2018
In 2018, A Nossa Aposta implemented Blinger as its Customer Support application embedded on the company website. Blinger was deployed to provide web-based customer engagement and support tooling for the leisure and hospitality operator operating in Portugal. The deployment is a lightweight web-embedded instance of Blinger integrated into the public site, configured to surface a customer-facing chat widget and a centralized support inbox. Functional capabilities implemented align with the Customer Support category, including live chat handling, message routing to a small support queue, canned responses, and basic ticket creation workflows. Configuration was scaled to a 10-person operation, focusing on reservation inquiries and guest communications. Operational scope covers front-line guest services and reservations teams across A Nossa Aposta in Portugal, with customer interactions channeled through the website widget and a centralized Blinger dashboard. No external system integrations are specified beyond the website embedding, and conversation history is retained in the application to provide context for repeat visitors. Governance emphasizes simple role-based access for the small support team, centralized message triage, and documented escalation procedures between reservations and front-desk staff. Blinger is used to instrument daily support operations and to unify customer inquiry handling within the Customer Support application.
Marketing Automation CRM 2019 2019
Tag Management CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Akamai Legacy Akamai mPulse Application Performance Management ITSM n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at A Nossa Aposta
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by A Nossa Aposta Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD A Nossa Aposta Technographics

A Nossa Aposta is a Leisure and Hospitality organization based in Portugal, with around 10 employees and annual revenues of $6.0 million.

A Nossa Aposta operates a diverse technology stack with applications such as Tawk.to, Blinger and Akamai mPulse, covering areas like Chatbots and Conversational AI, Customer Support and Application Performance Management.

A Nossa Aposta has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Blinger and Akamai.

A Nossa Aposta recently adopted applications including Tawk.to in 2022, Google Tag Manager in 2021 and Akamai mPulse in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of A Nossa Aposta’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates A Nossa Aposta’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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