A O Reed & Co.
4777 Ruffner St.,
San Diego, 92111, CA,
United States
San Diego, 92111, CA,
United States
1 858-565-4131
Construction and Real Estate
A O Reed & Co. Technographics
A O Reed & Co. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by A O Reed & Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 A O Reed & Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A O Reed & Co. has purchased the following applications: Viewpoint Vista for Construction ERP in 2016, Microsoft 365 for Collaboration in 2018, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A O Reed & Co. is running and its propensity to invest more and deepen its relationship with Viewpoint Construction , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A O Reed & Co. revenues, which have grown to $160.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A O Reed & Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
A O Reed & Co. Tech Stack and Enterprise Applications
A O Reed & Co. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Viewpoint Construction | Legacy | Viewpoint Vista | Construction ERP | ERP Services and Operations | n/a | 2016 | 2016 |
A O Reed & Co. implemented Viewpoint Vista in 2016, deploying Construction ERP to consolidate back-office and project financial workflows across its construction and real estate operations. The deployment targeted a mid-market organization of approximately 400 employees in the United States and is listed as a customer in Viewpoint's Customer Success Section.
Viewpoint Vista was configured to deliver integrated financial management, project accounting and job costing, payroll processing, and procurement control typical of a Construction ERP implementation. Configuration work emphasized unified ledgers, job-level cost tracking, and standardized payroll and billing workflows to support accounting, project controls, and field finance functions.
Operational coverage focused on centralizing project financials and standardizing transactions between office teams and site personnel, enabling consistent job cost reporting and project lifecycle controls. The implementation scope included corporate accounting, project managers, and site operations, reflecting category-aligned orchestration of office-to-field workflows.
Governance changes included consolidation of chart of accounts and the introduction of formal project accounting controls to align accounting and operations around a single Construction ERP platform. A O Reed & Co. appears in Viewpoint’s Customer Success Section as a reference for the Viewpoint Vista deployment.
|
A O Reed & Co. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, A O Reed & Co. deployed Microsoft 365 as its Collaboration platform. The implementation established a corporate Microsoft 365 tenancy to support approximately 400 employees and standard productivity workloads across the construction and real estate business. Deployed components align with Microsoft 365 core capabilities, including Exchange Online for corporate email, Microsoft Teams for synchronous collaboration, SharePoint Online for intranet and document management, OneDrive for file sync, and Office desktop and web applications for authoring and review workflows.
Microsoft 365 is present on the company website, indicating the use of hosted Microsoft 365 assets for external content delivery or embedded collaboration components and potential single sign on flows between public site access and internal services. The public footprint implies integration points for externally published pages or forms alongside internal document sharing and team communications.
Operational coverage spans central corporate functions such as project coordination, procurement, finance, and office administration, using SharePoint and Teams for document lifecycles and project collaboration. Governance is administered through a centralized Microsoft 365 tenant model with role based access controls, managed user provisioning, and policy enforcement for external sharing and compliance aligned with Collaboration best practices.
|
A O Reed & Co. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, A O Reed & Co. deployed Zendesk Service to provide Customer Support on its public website. The Zendesk Service implementation is embedded on the company website to capture customer inquiries and convert web interactions into managed support work items.
The deployment uses core Zendesk Service capabilities including ticketing, knowledge base driven self service, case routing and workflow automation, reflecting standard customer support functional workflows. Configuration emphasis is on web widget intake and ticket lifecycle management, with categorization and priority assignment feeding support queues.
Operational coverage centers on the customer service organization and external customer touchpoints, establishing Zendesk Service as the primary application for handling service requests originating from the website. The system is operated as a cloud hosted SaaS application, with governance focused on support queues, user roles, access controls and escalation workflows.
|
A O Reed & Co. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
A O Reed & Co. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at A O Reed & Co.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by A O Reed & Co. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from A O Reed & Co. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the A O Reed & Co. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD A O Reed & Co. Technographics
A O Reed & Co. is a Construction and Real Estate organization based in United States,
with around 400 employees and annual revenues of $160.0 million.
A O Reed & Co. operates a diverse technology stack with applications such as
Viewpoint Vista, Microsoft 365 and Zendesk Service,
covering areas like Construction ERP, Collaboration and Customer Support.
A O Reed & Co. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Viewpoint Construction, Microsoft and Zendesk.
A O Reed & Co. recently adopted applications including
Zendesk Service in 2019, Barracuda Email Security Gateway in 2019 and Microsoft 365 in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of A O Reed & Co.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates A O Reed & Co.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete A O Reed & Co. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.