A1 Group Technographics
A1 Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by A1 Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17000 A1 Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
A1 Group has purchased the following applications: Amdocs MarketONE for Subscription and Recurring Billing in 2024, Moodle LMS for Learning and Development in 2020, NetCracker BSS/OSS for OSS/BSS in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A1 Group is running and its propensity to invest more and deepen its relationship with Amdocs , Moodle , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A1 Group revenues, which have grown to $6.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A1 Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
A1 Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amdocs | Legacy | Amdocs MarketONE | Subscription and Recurring Billing | ERP Financial Management | n/a | 2024 | 2024 |
In 2024, A1 Group implemented Amdocs MarketONE, Apps Category , to optimize its subscription experience for non-telco services. The deployment focused on unifying subscription management and customer journeys for consumer streaming and adjacent digital services within A1 Telekom Austria and related commercial teams. Amdocs MarketONE was positioned to standardize product catalog and subscription lifecycle workflows across new service lines.
Configuration centered on subscription catalog management, recurring billing orchestration, order management, and partner onboarding capabilities typical of subscription management platforms. The Amdocs MarketONE deployment included policy driven product cataloging, price and promotion controls, and automated lifecycle events to support trial, conversion, renewal, and entitlement enforcement. Workflows emphasized orchestration between front end experience and backend subscriber state to maintain consistent entitlements.
Integrations were executed to accelerate partner integration and enrich customer journeys, aligning Amdocs MarketONE with channel APIs, customer identity and access management, and existing billing and CRM systems to synchronize entitlements and revenue events. Operational coverage targeted commercial product teams, customer care, and partner operations within A1 Group, enabling end to end subscription onboarding and partner mediated sales paths. The implementation approach reflected the broader MarketONE expansion seen across tier one CSPs in multiple regions.
Governance established centralized product catalog stewardship and staged rollout processes with coordinated partner onboarding and operational playbooks. Outcomes highlighted in the rollout included delivering a seamless user experience and enhancing streaming service offerings while accelerating partner integration and enriching customer journeys, consistent with other global Amdocs MarketONE deployments.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, A1 Telekom Austria deployed Moodle LMS for Learning and Development. The Moodle LMS is implemented on the company website, establishing a web‑hosted e learning presence that centralizes course delivery and learner access through A1.net.
Configuration emphasized core Moodle LMS capabilities including course creation and catalog management, role based user enrollment, assessment and quiz engines, SCORM and resource content support, and reporting dashboards for learner progress. These functional modules support standard Learning and Development workflows such as authoring, enrollment management, assessment, and learner tracking.
The deployment is surfaced through A1 Telekom Austria’s website, which provides the primary access layer for learners and instructors. Governance focuses on administrative and instructor roles for content lifecycle management and enrollment workflows, aligning Learning and Development operations with centralized course governance and platform administration.
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Workforce Analytics | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, A1 Group initiated a modernization program that implemented NetCracker BSS/OSS within its OSS/BSS environment. The program centers on modernizing a multitenanted, cloud Resource Inventory and related Digital OSS capabilities to standardize service inventory and accelerate new service launches across the operator footprint. NetCracker BSS/OSS was provisioned as a cloud based, multitenant solution and the engagement was scoped as a multiyear joint development and delivery initiative with Netcracker responsible for development, professional services, maintenance and support. The deployment package explicitly includes Netcracker Framework, Resource Inventory, Workflow Management, Discovery and Reconciliation, and Network Planning and Design modules, configured to provide consistent inventory processes and workflow orchestration across sites. Operational coverage spans four A1 Group countries, Bulgaria, Croatia, Serbia and Slovenia, with the multitenant architecture enabling shared platform services while preserving country level operational control. Governance and rollout followed a joint development model, leveraging Netcracker professional services to coordinate configuration, reconciliation routines, and network discovery workflows, and to align processes for rapid introduction of advanced offerings including 5G services. The stated outcomes for the initiative are faster time to market for new services, greater operational visibility and consistent Resource Inventory processes across the multicountry footprint, with Netcracker providing ongoing maintenance and support to sustain the OSS/BSS environment.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2022 | 2022 |
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Call Center, Customer Engagement | CRM |
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2017 | 2018 |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Remote Monitoring and Management, IT Service Management | ITSM |
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2021 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at A1 Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by A1 Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD A1 Group Technographics
A1 Group is a Communications organization based in Austria,
with around 17000 employees and annual revenues of $6.14 billion.
A1 Group operates a diverse technology stack with applications such as
Amdocs MarketONE, Moodle LMS and NetCracker BSS/OSS,
covering areas like Subscription and Recurring Billing, Learning and Development and OSS/BSS.
A1 Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amdocs, Moodle and NEC Corporation.
A1 Group recently adopted applications including
Amdocs MarketONE in 2024, Workday Recruiting in 2022 and HRForecast in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of A1 Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates A1 Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete A1 Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.