Sint-Truiden, 3806,
Belgium
Aaacare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aaacare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 98 Aaacare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aaacare has purchased the following applications: Gobot AI Support for Chatbots and Conversational AI in 2018, Hotjar for Customer Experience in 2018, Weebly Hosting for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aaacare is running and its propensity to invest more and deepen its relationship with Gobot , Contentsquare , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aaacare revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aaacare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gobot | Legacy | Gobot AI Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Aaacare deployed Gobot AI Support on its website. Gobot AI Support is a Chatbots and Conversational AI application used to automate front-line patient inquiries and website engagement for Aaacare in Belgium. The web focused deployment implemented conversational routing, guided workflows, FAQ automation and lead capture capabilities at customer touchpoints to reduce manual handling of routine queries. Operational scope centered on patient services and administrative intake, where conversational flows were configured to support appointment inquiries and basic triage workflows routed to staff.
Configuration relied on intent classification, a knowledge base for templated responses, contextual follow up flows and human handoff controls to escalate complex cases to clinical or administrative teams. Governance and content ownership were assigned to patient services for ongoing content maintenance and escalation rule definition, aligning chatbot conversation logic with existing intake processes. The deployment remained focused on the website channel, with Gobot AI Support serving as Aaacare Chatbots and Conversational AI for customer facing automation and structured intake.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Weebly | Legacy | Weebly Hosting | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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