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● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Aafiya Medical Billing Services Tech Stack and Enterprise Applications

Aafiya Medical Billing Services CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Qualtrics Legacy Delighted Customer Experience CRM n/a 2021 2021
In 2021, Aafiya Medical Billing Services implemented Delighted on their website to instrument client-facing feedback collection, deploying the Delighted application as part of its Customer Experience tooling. The implementation focuses on direct web-based survey capture embedded within patient and client billing touchpoints to collect post-interaction feedback related to invoicing and account inquiries. Configuration centered on Delighted’s web embed and survey delivery capabilities, with forms and question flows aligned to billing and client services use cases. Functional capabilities implemented include survey capture, response collection, basic reporting, and routing workflows for follow-up, configured to surface feedback to billing operations and client support staff. The deployment is a cloud-hosted SaaS integration with the company website, providing operational coverage across Aafiya’s billing and client services teams in the United Arab Emirates. Data collection is scoped to customer interactions on the public site and client portals, enabling centralized feedback visibility for teams responsible for revenue cycle and customer communications. Governance was structured around operational ownership by billing and client services leadership, with rollout executed through staged website embeds and configuration handoffs to internal administrators. Processes were adjusted to route incoming feedback into existing customer support workflows and to ensure survey configurations and response handling were maintained by internal administrators responsible for patient billing operations.
Customer Experience CRM 2018 2018
Tag Management CRM 2018 2018
Aafiya Medical Billing Services AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Aafiya Medical Billing Services Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
Aafiya Medical Billing Services Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2020 2020
Aafiya Medical Billing Services IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Aafiya Medical Billing Services

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aafiya Medical Billing Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aafiya Medical Billing Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aafiya Medical Billing Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aafiya Medical Billing Services Technographics
Aafiya Medical Billing Services is a Healthcare organization based in United Arab Emirates, with around 75 employees and annual revenues of $8.0 million.
Aafiya Medical Billing Services operates a diverse technology stack with applications such as Delighted, Tawk.to and Microsoft 365, covering areas like Customer Experience, Chatbots and Conversational AI and Collaboration.
Aafiya Medical Billing Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Qualtrics, Tawk.to and Microsoft.
Aafiya Medical Billing Services recently adopted applications including Delighted in 2021, Microsoft Azure Blob Storage in 2021 and Amazon CloudFront in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aafiya Medical Billing Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Aafiya Medical Billing Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aafiya Medical Billing Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.