Dubai, x,
United Arab Emirates
Aafiya Medical Billing Services Technographics
Aafiya Medical Billing Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aafiya Medical Billing Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 Aafiya Medical Billing Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aafiya Medical Billing Services has purchased the following applications: Delighted for Customer Experience in 2021, Tawk.to for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aafiya Medical Billing Services is running and its propensity to invest more and deepen its relationship with Qualtrics , Contentsquare , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aafiya Medical Billing Services revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aafiya Medical Billing Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aafiya Medical Billing Services Tech Stack and Enterprise Applications
Aafiya Medical Billing Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualtrics | Legacy | Delighted | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Aafiya Medical Billing Services implemented Delighted on their website to instrument client-facing feedback collection, deploying the Delighted application as part of its Customer Experience tooling. The implementation focuses on direct web-based survey capture embedded within patient and client billing touchpoints to collect post-interaction feedback related to invoicing and account inquiries.
Configuration centered on Delighted’s web embed and survey delivery capabilities, with forms and question flows aligned to billing and client services use cases. Functional capabilities implemented include survey capture, response collection, basic reporting, and routing workflows for follow-up, configured to surface feedback to billing operations and client support staff.
The deployment is a cloud-hosted SaaS integration with the company website, providing operational coverage across Aafiya’s billing and client services teams in the United Arab Emirates. Data collection is scoped to customer interactions on the public site and client portals, enabling centralized feedback visibility for teams responsible for revenue cycle and customer communications.
Governance was structured around operational ownership by billing and client services leadership, with rollout executed through staged website embeds and configuration handoffs to internal administrators. Processes were adjusted to route incoming feedback into existing customer support workflows and to ensure survey configurations and response handling were maintained by internal administrators responsible for patient billing operations.
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Customer Experience | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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Aafiya Medical Billing Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Aafiya Medical Billing Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Aafiya Medical Billing Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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Aafiya Medical Billing Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Aafiya Medical Billing Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aafiya Medical Billing Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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