Abatix
2400 Skyline Dr Suite 400,
Mesquite, 75149, TX,
United States
Mesquite, 75149, TX,
United States
1 214-381-0322
Distribution
Abatix Technographics
Abatix Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abatix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Abatix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abatix has purchased the following applications: Epicor Prophet 21 for Distribution ERP in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Adobe Commerce (ex Magento) for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abatix is running and its propensity to invest more and deepen its relationship with Epicor , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abatix revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abatix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abatix Tech Stack and Enterprise Applications
Abatix ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Abatix implemented Epicor Prophet 21 as its Distribution ERP. The rollout centered on branch operations and customer-facing functions, with Customer Service Representatives using Epicor Prophet 21 to handle order entry and procurement.
Functional modules and configuration emphasized order management, sales order entry, purchasing workflows and customer account management, aligning with standard Distribution ERP capabilities. Epicor Prophet 21 is used to place orders, execute purchases, and support inside sales and upsell activities as documented by branch staff.
Operational coverage included the Phoenix, AZ branch where a Customer Service Representative listed May 2022 to present responsibilities that include assisting customers, answering product questions, driving inside sales, placing orders using Prophet 21 and purchasing items to fulfill branch needs. Governance focused on embedding Epicor Prophet 21 into branch order and purchasing processes to centralize transactional workflows across customer service, purchasing and branch operations.
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Abatix Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Abatix deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution and exposed meeting access through its public website. Abatix is a United States distribution company with approximately 200 employees, and the deployment prioritized external customer access alongside internal collaboration.
The Cisco Webex Meetings implementation was configured to support core conferencing capabilities including scheduled meetings, ad hoc video sessions, screen sharing, and cloud recording, reflecting standard Audio Video and Web Conferencing workflows. User provisioning and role assignment were mapped to commercial functions so sales, customer service, and field operations could host and join meetings with differentiated permissions.
Operationally the solution was embedded on Abatix's website to provide customers and partners with direct meeting entry points while also serving internal collaboration needs across US-based teams. The architecture emphasized browser-based access and lightweight client usage to accommodate distribution field staff and remote office locations.
Governance focused on establishing meeting scheduling protocols, recording retention guidelines, and usage policies for sales and support workflows to standardize customer interactions and internal handoffs. Rollout centered on role-aligned account assignments and documentation to sustain meeting operations and user adoption.
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Abatix eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017 Abatix implemented Adobe Commerce (ex Magento) to power its eCommerce storefront, deploying the application as the primary online ordering channel on its public website. The implementation established Adobe Commerce (ex Magento) as the central platform for product presentation and customer transactions for a U.S. distribution business with approximately 200 employees.
Adobe Commerce (ex Magento) was configured to support core eCommerce functional modules including product catalog management, SKU and pricing configuration, customer account management, shopping cart and checkout workflows, promotions and merchandising controls, and order management capabilities. Catalog and merchandising configuration workstreams were emphasized to align online assortments and pricing with distribution sales requirements.
Deployment concentrated on the public website layer, where Adobe Commerce (ex Magento) handles storefront rendering, catalog browsing, search and navigation, and transaction orchestration. Operational coverage spans the eCommerce channel and impacts merchandising, online sales, customer service, and fulfillment workflows.
Governance was structured around web operations and merchandising ownership for catalog updates, pricing and promotion rules, and content management to sustain the online catalog. The Abatix Adobe Commerce (ex Magento) eCommerce implementation formalized application-level processes for ongoing site administration and merchandising control.
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2010 | 2011 |
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Abatix CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2015 | 2015 |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Abatix ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Abatix PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Abatix IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Abatix
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Abatix Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Abatix IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Abatix digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Abatix Technographics
Abatix is a Distribution organization based in United States,
with around 200 employees and annual revenues of $35.0 million.
Abatix operates a diverse technology stack with applications such as
Epicor Prophet 21, Cisco Webex Meetings and Adobe Commerce (ex Magento),
covering areas like Distribution ERP, Audio Video and Web Conferencing and eCommerce.
Abatix has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Cisco Systems and Adobe Systems.
Abatix recently adopted applications including
Epicor Prophet 21 in 2022, Zendesk Service in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Abatix’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Abatix’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Abatix technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.